Consumer Protection Updates

UPDATED: Added House Floor Letter Opposing HR 10, Wrong Choice Act, Link:

Yesterday we released a report showing how the CFPB works to protect servicemembers, veterans and their families from financial predators that “line up outside our military bases like bears on a trout stream.” Today the House begins floor debate on the so-called Financial Choice Act. This Wrong Choice Act, incredibly, turns the CFPB into an unrecognizable husk incapable of protecting anyone, including servicemembers.

Protecting Those Who Serve

This report, the tenth in our series on the CFPB's Public Consumer Complaint Database, is called "Protecting Those Who Serve." It is an analysis of more than 44,000 consumer complaints from active-duty servicemembers, veterans and their families. The report also explains the work the CFPB and its Office of Servicemember Affairs does to protect military families in the financial marketplace. Debt problems also are a leading cause of revoking secuirty clearances, which affects military preparedness.

News Release | Consumer Protection

REPORT: DEBT COLLECTION ABUSES LEADING SOURCE OF SERVICE MEMBER AND VETERAN COMPLAINTS TO CFPB

Debt collection abuses were the leading source (32%) of 44,000 service member complaints to the Consumer Financial Protection Bureau, according to a new report. Further, legislation on the House floor this week intended to dismantle the CFPB would place service members, veterans and their families in “financial harm’s way,” thereby threatening unit preparedness.

PHH v. CFPB: The Latest Attack on the Consumer Bureau

By | Michael Landis
Litigation Director

Tomorrow, Wednesday, May 24, the full D.C. Circuit will hear oral argument in PHH v. CFPB—a case that could have a significant impact on the work of the most effective consumer protection agency that we have. Check out this blog and new short video from PIRG Litigation Director Mike Landis on why the idea of the Consumer Financial Protection Bureau needs no defense, only more defenders.

News Release | U.S. PIRG | Financial Reform

U.S. PIRG Supports the Constitutionality of the CFPB

U.S. PIRG news release previewing oral argument tomorrow, Wednesday, 24 May, in the lawsuit challenging the CFPB's constitutionality. We've filed a "friend of the court" brief in support of and on behalf of the CFPB. The hearing is before the full U.S. Court of Appeals for the D.C. Circuit,  

Can the CFPB help me with my student loan problem?

By | Gideon Weissman
Policy Analyst

More than 44 million Americans have student loan debt, in total owing more than $1.4 trillion. Finding the right student loan and deciding on the right payment plan can be complicated. Many borrowers also have trouble paying – more than 10 percent of student loans are at least 90 days delinquent. Fortunately, the Consumer Financial Protection Bureau (CFPB) – America’s first federal agency dedicated to protecting Americans in the financial marketplace – has resources to help.

What is the CFPB’s role in protecting consumers?

By | Gideon Weissman
Policy Analyst

The Consumer Financial Protection Bureau was created in the wake of the 2008 financial crisis with one mission: to protect consumers in the financial marketplace. But how exactly is it protecting consumers from mistreatment? We explain.

The Consumer Financial Protection Bureau (CFPB) is the first federal agency devoted to protecting consumers in the financial marketplace. In 2016, the CFPB held Wells Fargo accountable for unfair treatment of its customers.

A Step Forward For Digital Privacy

By | Ed Mierzwinski
Consumer Program Director

Cross-post of a blog from Illinois PIRG director Abe Scarr on yesterday's State Senate victory on Internet privacy. The measure heads to the state House.  Just a few short weeks ago, the U.S. FCC supported successful Congressional efforts to repeal its own broadband rules. Illinois is among numerous states now taking the lead to restore privacy rights, after the FTC, the FCC and the Congress have supported efforts by Big Tech, cable and telephone lobbyists  to take them away. Of course, those lobbyists are now besieging state capitols, but this time, consumer protection prevailed.

In the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone call from her bank flagged the problem to the family. Today, thanks to the Consumer Financial Protection Bureau, I think it’s likely the problem would be noticed and stopped sooner.

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DEFEND THE CFPB

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