Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

Cross-country VW tour departure on the local news | Mike Litt

Yesterday, Danny Katz, director of CoPIRG, helped Marcus and Elisabeth kick off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air.

> Keep Reading
Media Hit | Public Health, Food

Stop the overuse of antibiotics on factory farms

It’s estimated that 23,000 Americans will die from superbugs — bacteria that are difficult or impossible to treat with antibiotics.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

> Keep Reading
Blog Post | Public Health, Food

Progress in 2015 and hope for the new year | Anya Vanecek

This was a big year for the fight to save antibiotics. Now we’re looking to the future and looking forward to continuing our efforts to stop the overuse of antibiotics in factory farming.

> Keep Reading
Blog Post | Public Health, Food

All I want for Christmas is responsibly-raised meat. | Anya Vanecek

I don't want a lot for Christmas, there is just one thing I need...

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

During National Consumer Protection Week, Consumer Advocates Warn About Harms of Forced Arbitration

In celebration of National Consumer Protection Week, U.S. PIRG joins other consumer groups in calling for elimination of forced mandatory arbitration clauses. "More than ever, consumers are forced to surrender their rights every time they obtain a product or service, including credit cards, checking accounts, cell phone service and even jobs. To truly honor and recognize the importance of consumer protection laws, it is time for Congress and federal agencies to eliminate forced arbitration."

> Keep Reading

The Consumer Financial Protection Bureau Under Attack

Listen to U.S. PIRG's Ed Mierzwinski debate Diane Katz of the Heritage Foundation on whether the landmark, PIRG-backed Consumer Financial Protection Bureau should be weakened as a condition of Senate confirmation of its director, Richard Cordray to a full term. The hour-long broadcast begins with an interview with Washington Post reporter Danielle Douglas.

> Keep Reading
News Release | U.S. PIRG and NCLC | Consumer Protection, Financial Reform

New FTC Study Points to Much-Needed Reforms for Credit Reporting Industry

Advocates from the National Consumer Law Center and U.S. PIRG lauded the findings of a Federal Trade Commission study made public today that confirms their own findings that credit reports are riddled with errors. The groups also urged the Senate to confirm a full-term director of the Consumer Financial Protection Bureau (CFPB) to eliminate any uncertainty over the CFPB’s supervisory authority to examine credit bureau operations and order reforms.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Consumer Groups Call on President and Congress to Pursue Strong Consumer Agenda

In joint letters to President Obama and Congressional leaders, eight of the nation’s leading consumer organizations urged policymakers to pursue a strong, robust agenda of consumer reforms.

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Pittsburgh Post-Gazette: New Fees in the Cards from Credit Companies

Despite some new fees, cardholders are much better off then they were before protections ushered in by the card act, said Ed Mierzwinski, consumer program director for the U.S. Public Interest Research Group in Washington, D.C.

> Keep Reading

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Blog Post | Food

EU-US Consumers Hold Meeting on Trade Threats | Ed Mierzwinski

Updated: On Tuesday, 24 June, U.S. and European Union members of the Trans Atlantic Consumer Dialogue (TACD.org) hold our 15th annual meeting, in Washington, DC. The capacity crowd (but the event will be live-streamed) will hear government and consumer experts debate whether the proposed Transatlantic Trade and Investment Partnership (TTIP) is good for consumers, or threatens strong health, safety and privacy laws while unwisely granting corporations some rights and powers of sovereign nations.

> Keep Reading
Blog Post | Consumer Protection

Credit CARD Act Turns 5, A Big Success Story | Ed Mierzwinski

The Credit CARD Act of 2009,  has its 5th birthday today on May 22. It is a government success story that cleaned up a Wild West credit card marketplace by eliminating unfair tricks and traps without destroying the market. Let's celebrate by extending it to other card markets--debit and prepaid cards.

> Keep Reading
Blog Post | Consumer Protection

We testify on data breaches again | Ed Mierzwinski

Today, I testify in the House Financial Services Committee in the latest hearing on the Target data breach. As I did in the Senate last month, I will try to shift the debate from the supposed need for a "uniform national data breach notification standard" to more important issues, such as improving consumer rights when they use unsafe debit cards to ensuring that standards for payment card and card network security are set in an open, fair way that holds banks and card networks accountable for forcing merchants and consumers to rely on inherently unsafe, obsolete magnetic stripe cards.

> Keep Reading
Blog Post | Consumer Protection

Senators Support Improving Debit Card Fraud Rights | Ed Mierzwinski

At a hearing Monday on Target and other data breaches, Senators endorsed our longtime platform that all plastic -- debit or credit -- should have the same consumer protections. Right now, Debit card users have "zero liability" promises from their banks, but credit card users have strong protections by law.

> Keep Reading
Blog Post | Consumer Protection

new CFPB mortgage rules and tools available | Ed Mierzwinski

CFPB Director Rich Cordray appears on The Daily Show tonight Wednesday to talk about CFPB's new mortgage lending and servicing rules that take effect Friday, 10 January. Read on to find out more about the rules and also about the many self-help tools the CFPB has created to help homebuyers and homeowners protect themselves.

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