Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Public Health, Food

A nationwide call: KFC, help save antibiotics! | Anya Vanecek

Over eighty organizations and hundreds of consumers launched a call for KFC to switch to selling chicken raised without routine antibiotics. 

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Blog Post | Consumer Protection, Make VW Pay

Report Back on the VW Road Trip | Mike Litt

After driving 1,671 miles from Colorado over the course of 12 days, the big day arrived -- Marcus and Elisabeth made it to headquarters on Tuesday at 2 PM. I joined them to return their 2011 Jetta SportWagen TDI and deliver over 20,000 of our petitions to Volkswagen. 

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Blog Post | Consumer Protection, Make VW Pay

Detroit Auto Show | Kathryn Lee

Marcus and Elisabeth made their way to the Detroit Auto Show over the weekend. As they drove across the country, on a mission to return their TDI to Volkswagen corporate headquarters in Virginia, the couple has been making stops along the way. The just missed Mathias Mueller as he toured the US, stopping at the Detroit Auto Show to try to make amends with customers. Saturday was the first day the show was open to the public. Marcus and Elisabeth first met with press across the street of the event and then went into building, heading straight to the Volkswagen booth.

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Blog Post | Public Health, Food

The foundation is crumbling | Bill Wenzel

What was missing from President Obama's visionary plan for medical progress? 

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News Release | U.S. PIRG | Food

Ag Subsidies Pay for 20 Twinkies per Taxpayer, But Only Half of an Apple Apiece

Federal subsidies for commodity crops are subsidizing junk food additives like high-fructose corn syrup at a rate that would buy 20 Twinkies for each taxpayer every year, according to U.S. PIRG's new report, "Apples to Twinkies 2013." Meanwhile, subsidies for fresh fruits and vegetables would buy just one half of an apple per taxpayer per year. These subsidies are part of the Farm Bill that expires in September.

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News Release | U.S. PIRG | Food

House Poised to Approve Bill Continuing Giant Giveaways to Big Agribusiness

U.S. PIRG urges the House to vote NO on the Farm Bill scheduled to be voted on today. Like the Senate’s Farm Bill, this legislation would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years.

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News Release | U.S. PIRG | Food

House Rejects Farm Bill Loaded with Subsidies to Big Agribusiness

The failure of this Farm Bill is a wake-up call: The House now has the chance to make serious changes to this legislation. Our elected leaders should stand up for taxpayers, not Big Ag, by ending wasteful subsidies once and for all.

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News Release | U.S. PIRG | Food

House Narrowly Rejects Modest Bipartisan Measure to Limit Subsidies for Largest Agribusinesses

U.S. PIRG opposes the House Farm Bill (H.R. 1947). Like the Senate’s proposed Farm Bill, this legislation would keep the gravy train flowing for big agribusiness, locking in their unjustified corporate handouts for the next five years. The House rejected even modest amendments to reduce subsidies for the most profitable agribusinesses. The Kind-Petri amendment, which would have cut off certain subsidies for agribusinesses with high incomes, failed with a narrow 208-217 vote. 

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News Release | U.S. PIRG | Food

Unlikely Allies Voice Opposition to House Farm Bill

U.S. PIRG joined with taxpayer and environmental groups from across the political spectrum to voice shared opposition to much of the Farm Bill being considered by the House of Representatives. The Farm Bill passed by the U.S. Senate is nothing more than a giant handout to the largest, most profitable corporate agribusinesses. And Big Ag does even better under the current House bill.

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Blog Post | Consumer Protection

On Veterans Day, How The CFPB Helps Veterans, and All of Us | Ed Mierzwinski

Columnist George Will recently (and not for the first time) urged Congress to “abolish the Consumer Financial Protection Bureau.” His reasons may seem to come from his conservative philosophy, but merely pander to the powerful Wall Street interests that left our economy in ruins just a few years ago. As a counterbalance, let’s discuss some recent speeches and statements by CFPB Director Richard Cordray on his vision for the bureau and some of its current work, including – on this Veteran’s Day – its efforts to protect military families from financial predators.

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Blog Post | Consumer Protection

Why Didn't Chase Tell Customers About Breach, Before It Told Investors? | Ed Mierzwinski

News stories indicate that while JPM Chase, the nation's biggest bank, informed investors of the breach of up to 83 million customer records, it didn't, and won't, affirmatively reach out to warn actual customers. That's how the big banks roll, but it isn't good for consumer confidence. We discuss data security on NPR's Diane Rehm Show today at 10am ET.

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Blog Post | Consumer Protection

We urge CFPB to add stories to complaint database | Ed Mierzwinski

While Congress gets the bulk of the news, a lot of the work in Washington is done by agencies writing rules or enforcing laws. The rulemaking process is a contentious battle, where powerful special interests mobilize thousands of lawyers and PR flacks to delay or kill efforts to protect consumer, worker and community health and safety or to make markets work. So, we fight back. Yesterday, we urged the CFPB to add consumer stories to its Public Consumer Complaint Database. We've also recently urged other agencies to take action, including asking the DOT to expand airline passenger rights and the FCC to protect a free and open Internet.

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Blog Post | Consumer Protection

CFPB, FTC Take Separate Actions Against Two Illegal Online Payday "Cash-Grab"Schemes | Ed Mierzwinski

Yesterday the CFPB and FTC announced separate actions against two online payday lenders running essentially the same alleged scam. Both "lenders" collected detailed consumer information from lead generation websites or data brokers, including bank account numbers, then deposited purported payday loans of $200-300 into those accounts electronically, and then collected biweekly finance charges "indefinitely,"

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Blog Post | Consumer Protection

We oppose merger between giants Comcast & Time Warner Cable | Ed Mierzwinski

Along with a number of state PIRGs, we have joined the Consumer Federation of America in a petition to deny the merger of cable/Internet giants Comcast & Time Warner Cable. The petition argues that the FCC must deny the merger, which would perpetuate unrestrained cable price increases, allow terrible service to deteriorate further and stifle innovation.

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