Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Open Letter Calling on Unilever to be Toxic-Free

An Open Letter to the CEO of Unilever calling on the company to Pledge to be Toxic-Free

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

> Keep Reading
Blog Post | Consumer Protection

Delayed CFPB/Other Wall Street Reform Rollbacks Happening Today On House Floor | Ed Mierzwinski

Last month the House canceled floor consideration of the Financial Services and General Government Appropriations bill. FSGG is back on the floor today and tomorrow. We urge support of amendments to protect the Consumer Financial Protection Bureau (CFPB) but, since they won't pass, we urge a no vote on the bill. Here's an updated excerpt from my previous blog.

> Keep Reading
Blog Post | Public Health, Food

Excellent Article about Subsidies and Obesity | Steve Blackledge

A new study has found that taxpayer-funded food subsidies are making us obese and unhealthy. TIME Magazine has an excellent write-up of the study.

> Keep Reading

Pages

News Release | U.S. PIRG | Consumer Protection

Today’s announcement of steps to improve credit and debit card security:

U.S. PIRG commends the President for using the government’s buying power to accelerate improvements in credit and debit security that are critically needed by American consumers and businesses.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Consumer Groups Commend CPSC Step Toward Eliminating Child Strangulations

We join leading child safety advocates to commend U.S. Consumer Product Safety Commisision (CPSC) staff for recommending that the commissioners accept our joint petition to consider adoption of a mandatory rule addressing window blind cord strangulations. At least 7 deaths have occurred in 2014; since 1996, window cord strangulations have resulted in at least 285 serious injuries or deaths.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG Commends Defense Department for Protecting Military Families from Predatory Lenders

Today, we applaud the Department of Defense for its proposal to expand the protections of the 2007 Military Lending Act against predatory financial practices aimed at servicemembers and veterans and their families and that threaten the nation's military preparedness. The proposal also closes loopholes exploited by payday lenders, auto title pawn companies and other lenders to evade the law's intended protections.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Groups Applaud CPSC for Protecting Kids From Dangerous Magnets

U.S. PIRG and other consumer advocates, joined by pediatricians and pediatric gastroenterologists, today applauded the Consumer Product Safety Commission’s (CPSC) vote to address the hazards posed by high powered magnets.  Children who swallow two or more magnets are at risk of developing serious injuries such as small holes in the stomach and intestines, intestinal blockage, blood poisoning, and even death.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

We urge CFPB to issue safeguards for mobile financial services and privacy

We urge (along with the Center for Digital Democracy) the CFPB to issue rules so consumers can use mobile financial services without placing their privacy at risk or exposing themselves to new forms of predatory lending and other unfair practices. We filed a joint comment in response to a CFPB information request.

> Keep Reading

Pages

Blog Post | Consumer Protection, Make VW Pay

Detroit Auto Show | Kathryn Lee

Marcus and Elisabeth made their way to the Detroit Auto Show over the weekend. As they drove across the country, on a mission to return their TDI to Volkswagen corporate headquarters in Virginia, the couple has been making stops along the way. The just missed Mathias Mueller as he toured the US, stopping at the Detroit Auto Show to try to make amends with customers. Saturday was the first day the show was open to the public. Marcus and Elisabeth first met with press across the street of the event and then went into building, heading straight to the Volkswagen booth.

> Keep Reading
Blog Post | Public Health, Food

The foundation is crumbling | Bill Wenzel

What was missing from President Obama's visionary plan for medical progress? 

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

Why VW Must Pay. A View From The Road | Ed Mierzwinski

I've posted a guest post blog entry from Marcus Moench and Elisabeth Caspari on my Huffington Post blog and cross-posted it here. It explains why Marcus and Elizabeth are traveling from Boulder, Colorado to Volkswagen headquarters in northern Virginia to attempt to return their 2010 "defeat-device" Jetta diesel.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

From the road | Mike Litt

Last week, Marcus and Elisabeth kicked off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air. Marcus and Elisabeth own one of the 567,000 diesel vehicles in the U.S. that Volkswagen sold as “clean” but was secretly designed with a “defeat device” to emit as much as 40 times the legal limit for smog-forming pollutants. 

> Keep Reading

Pages

View AllRSS Feed

Support Us

Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code