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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Media Hit | Tax

TV News Investigation About BP Settlement Based on USPIRG Report

WAFF TV News in Alabama investigated and confirmed U.S. PIRG findings that BP is poised to shift much of the cost of its $18.7 billion out-of-court settlement for the Gulf oil spill back onto consumers. The segment's statement from U.S. Senator Shelby unfortunately does not address the problem.

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News Release | U.S. PIRG | Transportation

Wisconsin Legislature Rebuffs Gov. Walker by Refusing Highway Mega-Expansion and Requiring Audit of Inaccurate Forecasts and Wasteful Projects

After weeks of debates that largely centered on the future of transportation spending in the state,  the Wisconsin state legislature last night passed a budget for the upcoming biennium. In a strong rebuke of Governor Scott Walker, the new budget does not give the go-ahead to the controversial expansion of Interstate 94.

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News Release | U.S. PIRG | Tax

Taxpayers Win: EPA Bars Safeway from Using Settlement as a Tax Write-Off

Good news for taxpayers: The settlement agreement announced by the EPA bars Safeway from using its Clean Air Act violation settlement as a tax write-off. We applaud the EPA for holding Safeway fully accountable for its actions, and not letting them stick taxpayers with the tab for their wrongdoing.

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News Release | U.S. PIRG | Higher Ed

U.S. PIRG Urges Further Action on Campus Debit Cards

U.S. PIRG is urging federal policy makers to clean up the campus debit card marketplace, after an ABC News investigation found that a multimillion-dollar deal between TCF Bank and the University of Minnesota - which offered students checking accounts linked to their campus ID cards - hits students with hidden fees as high as $37 per transaction.

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Bounced Checks Could Land You On A Banking Blacklist

"NEW YORK (CBSNewYork) — Bounced checks and forgotten overdraft fees can happen to anybody. But now, some banks are using those money mistakes against customers. [...] Consumer advocates said that some of the people being shut out have records that were dinged accidentally." (Video and print story available)

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News Release | U.S. PIRG Education Fund | Transportation

New Study Reveals Driving on the Decline in 46 States

Americans have cut their per-person driving miles in 46 states plus Washington, D.C., since the middle of the last decade. The states with the biggest reductions in driving miles generally were not the states hit hardest by the economic downturn. The majority—almost three-quarters—of the states where per-person driving miles declined more quickly than the national average actually saw smaller increases in unemployment compared to the rest of the nation.

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News Release | U.S. PIRG | Higher Ed

President Makes Commitment to College Access

Students are the future of this country and it is critical that we set them up for success. Today, the president made a serious commitment to increasing access to higher education, and that is a major step in the right direction.

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Blog Post | Democracy

Disempowered Bankers Start Super PAC, Reveal Plans for World Domination

While I am highly skeptical of the sentiment that "Congress is not afraid of bankers", given that banking lobbyists outnumber banking reform advocates 25-1 and that the Chairman of the Senate Financial Services Subcommittee seems to believe that "the banks own the place," the most ridiculous thing about members of the American Bankers Association's announcement of the industry's new Super PAC may be their willingness to reveal its strategy for skirting the non-coordination rules. This speaks volumes about how the industry thinks about its involvement in politics.

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Blog Post | Financial Reform

Corporate crime update: Phone companies stop cramming, but banks still run amok | Ed Mierzwinski

The industry trade paper American Banker is reporting  that "Bank of America Sold Card Debts to Collectors Despite Faulty Records" in 2009 and 2010. Good to know. It confirms previous consumer group studies that had documented that big banks were forcing consumers to arbitrate and pay "debts" that may not have been owed (some were due to identity theft or sloppy records). However, in the latest fallout from a U.S. Senate Commerce committee investigation of unauthorized third-party billing on phone bills (cramming), Chairman Jay Rockefeller has announced that ATT has joined other big telcos in finally promising to drop the tawdry practice of "cramming," which is a technical term meaning "making big bucks by allowing fly-by-night firms selling useless junky products consumers don't want and didn't buy to use phone bills as cash registers."

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Blog Post | Consumer Protection

Consumer Bureau Compared to Peace Corps | Ed Mierzwinski

Today, in his column "Government's Not Dead Yet," Joe Nocera of the New York Times pays a visit to the PIRG-backed Consumer Financial Protection Bureau, where he finds vision, idealism and people working to show that "government can make a difference in people’s lives."

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Blog Post | Financial Reform

FTC releases major report recommending privacy reforms | Ed Mierzwinski

The U.S. Federal Trade Commission (FTC) today released a major report on consumer privacy. From FTC -- "In the report, “Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers,” the FTC also recommends that Congress consider enacting general privacy legislation, data security and breach notification legislation, and data broker legislation."

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Blog Post | Democracy

Making Super PACs Illegal

Polling shows that almost 7 out of 10 voters believe that super PACs, the independent expenditure only committees created in the wake of the Supreme Court’s disastrous Citizens United decision, should be illegal. Unfortunately, due to the Court’s backwards interpretation of the first amendment, we cannot legislate away super PACs today. However, there are some very important steps that every level of government – from your city council to the White House - should take right now to mitigate the impact of super PACs before the 2012 election.

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