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The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

Is your daily routine toxic?

By | Anna Low-Beer
Digital Campaigner

Because of a lack of regulation, many cosmetics and personal care products contain potentially toxic ingredients, like formaldehyde and lead acetate. What toxic chemicals might you encounter as you go about your daily routine? 

Eight is not Enough

By | Dev Gowda
Public Health Advocate

Walmart announced that it will ask suppliers to remove eight chemicals of concern, including formaldehyde, a known carcinogen, from household goods. This is an important step in the right direction, and yet Walmart and other large corporations still can do more.

Doorbells and Antibiotics

By | Steve Blackledge
Public Health Program Director

Earlier today, Wendy’s announced a commitment to serve chicken from farms that do not misuse antibiotics. Wendy’s says they will meet that pledge in 2017. Public Health Program Director Steve Blackledge offers a few thoughts on this progress.

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