Consumer Protection

News Release | U.S. PIRG | Consumer Protection

The Department of Labor Fiduciary Rule for Investment Advice

U.S. PIRG federal legislative director Jerry Slominski on The Release of the Department of Labor Fiduciary Rule for Investment Advice

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

News Release | U.S. PIRG | Consumer Protection

CFPB Turns 5 Years Old, PIRG Celebrates Accomplishments, Warns of Ongoing Threats

This week, on July 21, the Consumer Financial Protection Bureau turns 5 years old. The CFPB, a brainchild of then-professor Elizabeth Warren, was championed by U.S. PIRG and Americans for Financial Reform (AFR), a PIRG-backed coalition of civil rights and community groups, as part of Wall Street Reform legislation enacted in the wake of the 2008 financial collapse triggered by risky bank practices. U.S. PIRG warned, however, that the successful bureau, the first federal financial agency with only one job, protecting consumers, faces continued threats.

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

Open Letter Calling on L’Oreal to be Toxic-Free

An Open Letter to the CEO of L’Oreal calling on the company to Pledge to be Toxic-Free

Open Letter Calling on Unilever to be Toxic-Free

An Open Letter to the CEO of Unilever calling on the company to Pledge to be Toxic-Free

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission. Recently, powerful special interests convinced the Energy and Commerce Committee to draft (and expect it to vote out soon, likely next week) legislation to severely weaken the FTC's ability to protect the public from identity theft and privacy invasions (including sloppy data security that leads to identity theft), deceptive health marketing claims by sellers of various dangerous or ineffective (or both) products and numerous other last-dollar and other frauds and schemes. We've joined over 30 leading groups in a letter opposing the so-called FTC Process and Transparency Reform Act of 2016 (HR 5510-Burgess (TX)).

Last month the House canceled floor consideration of the Financial Services and General Government Appropriations bill. FSGG is back on the floor today and tomorrow. We urge support of amendments to protect the Consumer Financial Protection Bureau (CFPB) but, since they won't pass, we urge a no vote on the bill. Here's an updated excerpt from my previous blog.

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