Blog Posts

CFPB Gets Results for Consumers In December

By | Ed Mierzwinski
Consumer Program Director

It's been a good month for consumers and a bad month for corporate crime, as the CFPB continued to hold financial firms accountable for unfair marketplace practices. Let's hope that in the New Year, banks and other financial companies get the message that cheating their customers is a bad business model.

CFPB getting results for consumers this week

By | Ed Mierzwinski
Consumer Program Director

Last week, a senior bank industry lawyer said he was "amazed" at the amount of work the CFPB had accomplished "in such a short amount of time." This week, the CFPB stepped up its game another notch, when it returned $34 million to consumers who'd been deceived by a medical debt credit card pitched by their doctors and dentists and their receptionists and also took a big step toward ending forced arbitration in consumer contracts. Had any victims of the medical credit card wanted to go to court because they'd been ripped off, they couldn't, since the small print on that card, like the small print on most others, would send them instead to arbitration, no better than a kangaroo court.

Shopping? We've got your back, online and in the store.

By | Ed Mierzwinski
Consumer Program Director

Whether you're shopping for toys or anything else this holiday season, the state PIRGs have new resources to help you make better, safer choices. We also have tips to protect your privacy and your wallet from online scams and rip-offs.

Will U.S. Trade Deal With Europe Eliminate Consumer Protections?

By | Ed Mierzwinski
Consumer Program Director

Tomorrow, Tuesday, on Election Day, Washington State voters will consider the question "Yes On 522: To Label Genetically-Modified Foods." The right to choose your food is a right that American consumers want and every European citizen already has. But at the behest of the powerful agribusiness industry, U.S. trade negotiators want to take it away from all of us on both sides of the Atlantic in a secret deal. U.S. PIRG is among the consumer groups pushing back.

Student Loan Forgiveness: Available for Many, Used by Few

By | Ethan Senack
Higher Education Associate

More than 33 million Americans are eligible for student loan forgiveness, but only a tiny fraction to advantage of the program.

The People Strike Back

By

On October 8, as the Supreme Court debated lifting the aggregate limit on campaign contributions, a growing democracy movement was out in full force in front of the Court and in cities across the country.

CFPB Report Shows Credit CARD Act Works

By | Ed Mierzwinski
Consumer Program Director

Last week, the CFPB released a report showing that the landmark PIRG-backed Credit CARD Act of 2009 is saving consumers billions of dollars by helping them avoid penalty fees and unfair interest rate increases. We joined CFPB director Richard Cordray and others in Chicago to discuss the report's findings.

Webinar for State Officials on Spending Transparency

By | Phineas Baxandall
Senior Analyst for Tax & Budget Policy

U.S. PIRG Education Fund conducted a webinar with officials from 31 states on ways to improve online spending transparency.

How To: Using the CFPB's Consumer Complaint Database

By | Laura Murray
Consumer Associate

Since June 2011, the Consumer Financial Protection Bureau (CFPB) has been getting results for consumers by allowing them to file complaints about a variety of financial products and services.  The complaint process has helped thousands of consumers settle disputes with their banks and lenders.  Many of these consumers obtain tangible relief through the process.

CFPB gets results for consumers, slams Chase for deceptive card add-ons

By | Ed Mierzwinski
Consumer Program Director

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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