Blog Posts

CFPB complaints help recover $90 million for servicemembers

By | Ed Mierzwinski
Consumer Program Director

Yesterday, the U.S. Departments of Justice and Education and the FDIC slammed student loan company Sallie Mae and a spinoff, ordering over $6 million in penalties and $90 million in compensation to servicemembers and veterans. Complaints to the CFPB's public database helped build the case. As the CFPB's director said in an important speech last week: "Each consumer’s voice counts and the chorus of many voices can change practices at these large financial companies."

The End of Net Neutrality As We Know It?

By | Ed Mierzwinski
Consumer Program Director

On Thursday, 5/15 the FCC meets to propose new rules "to protect and promote the open Internet," after a court threw out parts of its current rules. The problem, however, is that some of the FCC Chairman's preliminary comments suggest he's for killing the core feature of the open Internet, Net Neutrality, in order to save it.

Airlines Pushing Bill To Hide True Cost of Airfare

By | Ed Mierzwinski
Consumer Program Director

After losing its court case to overturn new pro-consumer, pro-competition airfare price disclosure rules, the airline lobby has flown into Congress. Just before the spring recess, a House committee approved a so-called Transparent Airfares Act without benefit of a public hearing. It's a bad idea.

CFPB Gets Results for Consumers...And Taxpayers, Too

By | Ed Mierzwinski
Consumer Program Director

The CFPB's latest enforcement action against Bank of America resulted in $727 million of consumer refunds for unfair credit card practices. But taxpayers also benefited, since CFPB told BofA it could not take a tax writeoff on the $25 million civil penalty fine it also was required to pay.

We Join FTC Event on Big Data E-Scores

By | Ed Mierzwinski
Consumer Program Director

Companies on the Internet are tracking you with vastly powerful Big Data algorithms to determine what to sell you and for how much and what financial opportunities to offer you. Today at 10am, I join an FTC workshop on Alternative Scoring Products to debate the transparency and fairness of the system with privacy and technology experts from industry, academia and the public interest. You can attend or watch online.

We testify on data breaches again

By | Ed Mierzwinski
Consumer Program Director

Today, I testify in the House Financial Services Committee in the latest hearing on the Target data breach. As I did in the Senate last month, I will try to shift the debate from the supposed need for a "uniform national data breach notification standard" to more important issues, such as improving consumer rights when they use unsafe debit cards to ensuring that standards for payment card and card network security are set in an open, fair way that holds banks and card networks accountable for forcing merchants and consumers to rely on inherently unsafe, obsolete magnetic stripe cards.

While CFPB Takes Action To Aid Consumers, U.S. House Acts Against CFPB

By | Ed Mierzwinski
Consumer Program Director

Yesterday, the CFPB sued ITT, a for-profit school, for a variety of alleged violations, including pressuring students into high-cost predatory loans with little promise of a future job. This morning, I join CFPB leaders for a panel on how it can help fix the credit reporting system. Yet, this afternoon, the House will probably vote to hobble the CFPB in several ways. Go figure.

Trade negotiations need more public input

By | Ed Mierzwinski
Consumer Program Director

This week, the President has sent U.S. Trade Representative Michael Froman out to convince the public that trade deals are good for everyone, not only special interests. In my role as U.S. chair of the TransAtlantic Consumer Dialogue, I respond to his latest proposal for a "Public Interest Advisory Committee."

Senators Support Improving Debit Card Fraud Rights

By | Ed Mierzwinski
Consumer Program Director

At a hearing Monday on Target and other data breaches, Senators endorsed our longtime platform that all plastic -- debit or credit -- should have the same consumer protections. Right now, Debit card users have "zero liability" promises from their banks, but credit card users have strong protections by law.

Target says "Oops, 70-110 million consumers hacked."

By | Ed Mierzwinski
Consumer Program Director

Target is now saying that "a range of 70 million to 110 million people," not the original 40 million customers, had their credit or debit card numbers hacked in December. Even worse, Target is admitting that the database stolen included email addresses and phone numbers, which leaves consumers vulnerable to phishing attacks that could lead to identity theft, as if fraud on existing accounts wasn't enough. Here are some tips.

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