Consumer Protection Updates

Consumer Reports magazine issues Facebook privacy tips

By | Ed Mierzwinski
Consumer Program Director

The cover story of the June 2012 Consumer Reports is all about protecting your privacy on Facebook. Worth a read.

The Food and Drug Administration announced last Wednesday that it had finalized a plan asking drug companies to voluntarily limit the use of certain antibiotics in animal feed.

U.S., States Sue Apple, Publishers Over E-Book Price Conspiracy

By | Ed Mierzwinski
Consumer Program Director

Today, the U.S. Attorney General and the Attorney Generals of Connecticut and Texas announced settlements with several publishers -- Hachette Book Group, Simon & Schuster and HarperCollins --over an alleged conspiracy with Apple and other publishers to attack Amazon's pricing model, secretly set e-book prices and thereby harm consumers. However, Apple and the publishers Macmillan and Penguin Group USA have refused to settle and are being sued by the agencies.

(Update: phottos added.) Today, U.S. PIRG will be an invited guest as the Consumer Financial Protection Bureau proposes new mortgage servicing rules to prevent, among other things, a recurrence of the robo-signing scandal. Among the other important news items of the week, in case you missed it, Ohio has made it harder for aggrieved consumers to obtain redress when ripped off.

The industry trade paper American Banker is reporting  that "Bank of America Sold Card Debts to Collectors Despite Faulty Records" in 2009 and 2010. Good to know. It confirms previous consumer group studies that had documented that big banks were forcing consumers to arbitrate and pay "debts" that may not have been owed (some were due to identity theft or sloppy records). However, in the latest fallout from a U.S. Senate Commerce committee investigation of unauthorized third-party billing on phone bills (cramming), Chairman Jay Rockefeller has announced that ATT has joined other big telcos in finally promising to drop the tawdry practice of "cramming," which is a technical term meaning "making big bucks by allowing fly-by-night firms selling useless junky products consumers don't want and didn't buy to use phone bills as cash registers."

FTC releases major report recommending privacy reforms

By | Ed Mierzwinski
Consumer Program Director

The U.S. Federal Trade Commission (FTC) today released a major report on consumer privacy. From FTC -- "In the report, “Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers,” the FTC also recommends that Congress consider enacting general privacy legislation, data security and breach notification legislation, and data broker legislation."

A Federal Trade Commission (FTC) staff report confirms what we've known all along: The big credit bureaus pressure identity theft victims into buying overpriced, underperforming credit monitoring subscription packages.

Consumer fraud summit today will be webcast

By | Ed Mierzwinski
Consumer Program Director

UPDATE: LINK TO C-SPAN WEBCAST ARCHIVE (My PANEL here and entire event here.)

In times of financial calamity, fraudsters come out to take your last dollar. This afternoon U.S. Attorney General Eric Holder will host a consumer financial fraud summit (agenda) at Georgetown Law School near Union Station bringing together enforcers from the DOJ, FTC, state agencies and consumer groups. I'll be on a panel discussing business opportunity frauds. Other panels will be on elder fraud and tax scams. The event is free and open to the public and will be webcast.

As web giants amass more and more information about consumers for behavioral targeting and even "social discrimination" -- which can include differential pricing for the same product or the use of web tracking data and falsely-flagged websites to promote certain brandname drug use -- the White House has called for a privacy bill of rights. Companies and powerful industry lobbies seeking to keep those rights weak have rolled out their own "Do Not Track Sometimes" button. Meanwhile bi-partisan groups of Congressional privacy hawks and, now, state attorneys general have demanded information from Google about its slippery, ever-changing privacy policies and whether Googleis in compliance with settlements it has already agreed to.

Consumer news update, some stories I've been following

By | Ed Mierzwinski
Consumer Program Director

Just a summary of some of what I think are the important consumer news stories of the last week or so, in case you missed any of them.

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