You are hereHome >
In the news
Got a beef with your bank and you can't get it resolved?
Don't sit there steaming. Complain to the Consumer Financial Protection Bureau (CFPB), the federal government's new financial watchdog.
The CFPB gets real relief for most people who file complaints about their bank, according to a new report from the advocacy group U.S. PIRG.
"The vast majority of complaints do get a response," said Laura Murray with U.S. PIRG's Education Fund. "Approximately 1 in 3 got some sort of tangible relief."
"Every complaint we receive is important because it helps us identify and prioritize problems," said Scott Pluta, assistant director of consumer response at the CFPB. "We know that if we begin to see a disturbing trend among the complaints we handle, we should consider allocating some of our limited resources to combat that particular problem."
Tools & Resources
Our Changing Relationship with Driving and the Implications for America’s FutureU.S. PIRG Education Fund
Read the Health Insurance 101 guide below, or download the PDF here.U.S. PIRG Education Fund
U.S. PIRG conducted a webinar with officials from 31 states on ways to improve online spending transparency
Tell your senator that patients can't afford to wait another day. We need to end "Pay for Delay" right now.
Your donation supports U.S. PIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.
Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.