Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Fight Against Unfair ATM Surcharge Fees Heads to the U.S. Supreme Court | Michael Landis

Forcing consumers to pay twice to withdraw their money once is wrong. And blocking ATM owners from lowering their fees? That’s absurd, and it’s why we weighed in with a legal “friend of the court” brief.

> Keep Reading
Blog Post | Consumer Protection

Working with a Legend | Mike Litt

Today, U.S. PIRG’s Consumer Program Director, Ed Mierzwinski was named by The Hill as one of the top grassroots lobbyists in the country for the seventh year in a row. Here are my reflections on working with a legend.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Statement on today’s final VW settlement involving about 475,000 2.0-liter diesel vehicles

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on today’s final VW settlement involving about 475,000 2.0-liter diesel vehicles.

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Blog Post | Consumer Protection

Addicted to Hand Sanitizer: A Wells Fargo Scandal Update | Ed Mierzwinski

More questions continue to be raised about the Wells Fargo scandal. When did it really start- 2013, 2011 or 2005? What did execs know and when did they know it? How many frontline employees were fired because they complained as whistleblowers? Does setting up a fake account constitute criminal identity theft? Should deposed chairman and CEO John Stumpf go to jail? If the culture was pure, how did a frontline worker get "addicted to (drinking) hand sanitizer? Should he pay back more bonus compensation? Here's a flyaround of some of what's going on. By the way, did you know that even the Better Business Bureau has thrown Wells out?

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Blog Post | Consumer Protection

Consumer Financial Protection Bureau: By the numbers | Kathryn Lee

The Consumer Financial Protection Bureau released a breakdown of their successes they’ve had in the short five-year period they’ve been established. We're very proud to have been a part of building it and defending it; we're also very proud of the many achievements the youthful CFPB has made to make the financial marketplace fairer for consumers.

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

U.S. PIRG lauds consumer guide for safe bank accounts on campus

The U.S. Public Interest Research Group applauds the Consumer Financial Protection Bureau (CFPB) release of a Safe Student Account Toolkit for campus administrators, released after a several-year investigation into the unavoidable and unusual fees that students can be charged through campus bank accounts, particularly through the financial aid disbursement.

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Media Hit | Public Health, Food

Saving antibiotics requires decisive action

Our organizer in Missouri makes a compelling case for stronger FDA action to combat the rise of superbugs.

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News Release | U.S. PIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. PIRG Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Make VW Pay

Volkswagen’s $1000 Gift Cards Fall Short

Statement by Mike Litt, National Consumer Advocate with U.S. PIRG, on Volkswagen’s offer of $1,000 in gift cards to customers affected by its emission scandal.

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2001

This 2001 Trouble In Toyland report is the sixteenth annual PIRG toy safety survey. PIRG uses results from its survey to educate parents about toy hazards and to advocate passage of stronger laws and regulations to protect children from toy hazards. Since 1986 our surveys have led to over 100 enforcement actions by the U.S. Consumer Product Safety Commission and toy manufacturers.

> Keep Reading
Report | U.S. PIRG | Consumer Protection

Rent-A-Bank Payday Lending

The report provides a detailed and up-to-date summary of the legal and legislative status of the payday lending industry around the country. It places particular emphasis on analyzing the most important and controversial trend in payday lending: the growing use of banks to evade state usury laws, small loan rate caps, and, even, state payday loan laws. The report also includes detailed store-by-store and state-by-state results of a 2001 survey of 235 payday lenders in 20 states and the District of Columbia.

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Report | U.S. PIRG | Consumer Protection

Big Banks, Bigger Fees 2001

Since bank deregulation began in the early 1980s, the PIRGs and other consumer groups have conducted numerous studies documenting skyrocketing consumer banking fees. This 2001 national survey, prepared by the state PIRGs with assistance from state and local member groups of the Consumer Federation of America (CFA), updates our 1993, 1995, 1997 and 1999 national surveys.

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Report | U.S. PIRG | Consumer Protection

The Credit Card Trap

The state PIRGs conducted two surveys for this report. In a survey of 100 credit card offers during the summer of 2000, the state PIRGs found two major themes: (1) credit card terms and conditions are becoming less favorable to consumers; and (2) credit card marketing practices are misleading and deceptive. In an on-campus survey of college students, conducted during the current school year, the state PIRGs found that the marketing of credit cards to college students is too aggressive.

> Keep Reading
Report | U.S. PIRG | Consumer Protection

Double ATM Fees, Triple Trouble

This PIRG national survey, done in March 2001, compares surcharging and other ATM fee practices at 333 banks and 43 credit unions to the results of six previous PIRG ATM surveys and reports since national surcharging began.

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Blog Post | Consumer Protection

As CFPB Escalates Drive Toward Protections, Study Finds CFPB Enforcement Works | Ed Mierzwinski

This month the CFPB issued its proposed rule prohibiting class action bans in small-print mandatory arbitration clauses; in June it is expected to release its high-cost small dollar lending (payday and auto title loan) proposed rule. Meanwhile, as CFPB's industry opponents hide behind astroturf front groups and Congressional opponents use backdoor attacks, a law professor has released a major report finding that "from its inception [in 2011] through 2015 the agency had a 122-and-0 track record in its publicly announced enforcement actions" and that 93% (over $10.5 billion) of funds recovered for consumers have been for deceptive practices -- "[f]ar from a novel legal theory."

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Blog Post | Public Health, Food

Whiter button mushrooms cannot forgo testing | Anya Vanecek

The FDA is likely to approve newly-developed GMO mushrooms without testing them for human health and environmental safety. For just an aesthetic change, this all seems rather foolish.

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Blog Post | Consumer Protection

You might not know this about overdraft fees | Kathryn Lee

Did your bank sell you on the idea that it’s embarrassing for you to have your debit card declined for a $3 cup of coffee, and that you should pay them $35 each time for “overdraft protection”? Those big fees are what’s embarrassing. Unless you say yes to allow fees, you cannot be charged for over-drafting your debit card.

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Blog Post | Consumer Protection

Our new "CFPB Can Help" video is live | Ed Mierzwinski

Please like and share our new video short (it's less than a minute) letting consumers know how the "CFPB can help." The CFPB, of course, is the Consumer Financial Protection Bureau, established as part of the Wall Street Reform and Consumer Protection Act of 2010.

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Blog Post | Public Health, Food, Health Care

Eight moms leading the fight to save antibiotics | Anya Vanecek

This Mothers Day, we’re thanking eight mothers working to stop superbugs in their tracks. 

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