Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Report | U.S. PIRG | Consumer Protection

The Failure Of Cable Deregulation

The cable industry has used public rights of ways to access those homes and in turn made huge profits. This report makes clear that the cable industry has not lived up to its public and civic responsibilities as holders of valuable public franchises and licenses. Congress, the FCC, and state and local governments must examine the recommendations made in this report and take appropriate action to restore competition to the multichannel video market.

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2002

The 2002 Trouble in Toyland report is the 17th annual Public Interest Research Group (PIRG) toy safety survey. PIRG uses its survey to educate parents and the general public about toy hazards. This report focuses on three main hazards associated with toys: choking, phthalates, and noise. We also conducted our second extensive survey of toys sold on the Internet.

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Report | U.S. PIRG | Consumer Protection

Who's Watching The Watchdogs?

Conflicts of interest and lack of independent funding have doomed both the national and state level accounting oversight systems in the United States. The current Enron-Arthur Andersen debacle is illustrative of larger problems in the accounting oversight system. This report examines potential conflicts of interest in the 51 (50 states and the District of Columbia) state agencies with regulatory authority over accountants, known as the state boards of accountancy. It finds complicity between the boards’ lapdog bite and their overwhelming dominance by accounting insiders.

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Report | U.S. PIRG Education Fund | Consumer Protection

Playing It Safe 2002

The sixth nationwide investigation of public playgrounds by Consumer Federation of America (CFA) and the State Public Interest Research Groups (PIRGs) found that a majority of American playgrounds pose hidden threats to our nation’s youngsters.

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Report | U.S. PIRG Education Fund | Consumer Protection

Deflate Your Rate

An estimated 55-60 percent of Americans carry credit card balances. One recent study found that nearly half of those with balances made just the minimum payment in February 2002.

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