Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

CFPB's #2 is leaving, replacement must meet standards to become #1 | Ed Mierzwinski

The industry trade press is all a-flutter with demands that when CFPB Deputy Director Raj Date leaves, that be replaced with what they characterize as "another" bank-friendly regulator when he leaves. Raj Date wasn't selected as CFPB special advisor and then deputy director because he had a banking background; he was selected because his additional consumer background made him qualified to become director.

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Blog Post | Consumer Protection

Groups criticize FTC Used Car Rule and other Financial Follies | Ed Mierzwinski

Americans for Financial Reform and other leading groups slammed a proposed new FTC Used Car Rule for failing to protect consumers and ignoring advice of advocates and state attorneys general. Meanwhile, in case you missed it, find out why an alleged financial fraudster was featured on the New York Times baseball page and read other financial follies of the week.

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Blog Post | Consumer Protection

House to vote on rollback of privacy notice rights | Ed Mierzwinski

On Tuesday, under suspension of the rules, the House may have a vote to roll back some of the privacy notices required as a condition of the 1999 repeal of the Glass-Steagall Act that allowed virtually unfettered sharing of consumer information by and between financial firms, their affiliates and third parties. Reps. Ed Markey (D-MA) and Joe Barton (R-TX) marched down the floor to demand a recorded vote.

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Blog Post | Consumer Protection

Haunted by a shopping cart, tracking me across the web | Ed Mierzwinski

On Black Friday no less, I surfed a few of my favorite e-commerce sites. At one, I even started to fill a cart. Now, the contents of that cart track me and appear on every page I open.

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Blog Post | Consumer Protection

FTC to hotels: Nuisance add-on fees deceptive | Ed Mierzwinski

The FTC has warned 22 hotel chains that add-on fees, such as resort fees, may be deceptive. Meanwhile, air passenger groups are asking consumers to petition the White House to require that the Department of Transportation's FAA require full disclosure of airline fees.

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Blog Post | Consumer Protection

Congress in zombie-like push to weaken investor laws and other consumer news | Ed Mierzwinski

After House passage of the mislabeled Jobs Act, action shifts to to the Senate in a misguided, PIRG-opposed bi-partisan effort to weaken investor protection laws. SF Chronicle financial columnist Kathleen Pender and the NY Times ed board both rip the idea. While Congress appears trapped in a zombie-like fugue state, pretend zombies led by Iowa PIRG (WHO-TV Des Moines) marched against nuclear power this weekend. All this and more consumer  news of the week, in case you missed it.

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Blog Post | Consumer Protection

Has Congress Forgotten Enron, Dutch Tulip Bubble Scandals? | Ed Mierzwinski

A misnamed package of legislation to weaken investor protection laws -- the so-called Jobs Act -- is speeding through the House this week. While some Senators are for parts of the package, the Senate is taking a closer look at whether rolling back the landmark investor protections known as the Sarbanes-Oxley Act enacted after the Enron and related accounting scandals is really the way to go.

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Blog Post | Consumer Protection

Some interesting consumer news of the week, in case you missed it | Ed Mierzwinski

An occasional update featuring important consumer stories you may have missed this week. This week, Occupy Wall Street joins clarion call for CFPB to reform the credit bureaus...Leading consumer columnist Michelle Singletary calls Google's practices "creepy"...Massachusetts official says "take state's money out of banks that don't comply with state laws requiring free accounts for young/old...FCC wants comment on cellphone shutdowns that affect First Amendment rights...and more.

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Blog Post | Consumer Protection

B of A tests new fees, CFPB asks for your checking account complaints | Ed Mierzwinski

Reporters are calling about BofA's proposed new checking account fees, "Ed, what does it mean?" Meanwhile the CFPB says checking accounts can be "complex and confusing" and announced it is now  ready and waiting for your checking account complaints. Find out more.

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Blog Post | Consumer Protection

Rep. Keith Ellison: Opposing the CFPB is "nonsense" | Ed Mierzwinski

In less than two minutes, U.S. Rep. Keith Ellison gives a detailed history of the financial crisis and an impassioned defense of the CFPB, calling claims of its Congressional detractors "nonsense." Youtube excerpt from his opening statement at yesterday's House Financial Services Committee's oversight subcommittee hearing on the Consumer Financial Protection Bureau's budget. Ellison: "If your business model is not about bilking consumers,  you have nothing to worry about from the CFPB. But..."

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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