Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

House to vote on rollback of privacy notice rights | Ed Mierzwinski

On Tuesday, under suspension of the rules, the House may have a vote to roll back some of the privacy notices required as a condition of the 1999 repeal of the Glass-Steagall Act that allowed virtually unfettered sharing of consumer information by and between financial firms, their affiliates and third parties. Reps. Ed Markey (D-MA) and Joe Barton (R-TX) marched down the floor to demand a recorded vote.

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Blog Post | Consumer Protection

Haunted by a shopping cart, tracking me across the web | Ed Mierzwinski

On Black Friday no less, I surfed a few of my favorite e-commerce sites. At one, I even started to fill a cart. Now, the contents of that cart track me and appear on every page I open.

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Blog Post | Consumer Protection

FTC to hotels: Nuisance add-on fees deceptive | Ed Mierzwinski

The FTC has warned 22 hotel chains that add-on fees, such as resort fees, may be deceptive. Meanwhile, air passenger groups are asking consumers to petition the White House to require that the Department of Transportation's FAA require full disclosure of airline fees.

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Blog Post | Consumer Protection

Industry lobbyists pre-launch 2013 assault on financial reform and other financial follies | Ed Mierzwinski

(UPDATED (AGAIN)) Industry lobbyists, under cover of a "bi-partisan" center, have pre-launched their 2013 assault on financial reform. Meanwhile, as the FTC dings fake debt collectors, the CFPB heads to Seattle to presumably announce its authority to supervise or examine "larger" debt collectors. Read more for news of these and other financial follies.

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Blog Post | Consumer Protection

FTC slams Equifax as Senate joins House inquiry into credit bureaus' data broker cousins | Ed Mierzwinski

This week the FTC ordered the massive credit bureau Equifax to disgorge $393,000 in profits and its customer, Direct Lending Source, to pay a $1.2 million civil penalty for selling lists of credit reports for illegal marketing purposes. Meanwhile, Senate Commerce Chairman Jay Rockefeller has announced his own investigation into the practice of unregulated data brokers, the close cousins of the credit bureaus that are already the subject of a bi-partisan House inquiry.

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Blog Post | Food

FDA Sets Voluntary Limits of Antibiotic in Animal Feed, But What Does This Really Mean? | Nasima Hossain

The Food and Drug Administration announced last Wednesday that it had finalized a plan asking drug companies to voluntarily limit the use of certain antibiotics in animal feed.

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Blog Post | Consumer Protection

House launches latest "hypocritical" campaign to kill CFPB | Ed Mierzwinski

Today the U.S. House Committee on Financial Services will vote on a budget package that eliminates the budgetary independence of the Consumer Financial Protection Bureau (CFPB) -- an effort to make it the only bank regulator subject to the political chicanery of the Appropriations process -- while simultaneously slashing its budget by 60%. Even the industry trade paper American Banker says: "Is GOP Push to Subject CFPB to Appropriations Hypocritical?"

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Blog Post | Consumer Protection

U.S., States Sue Apple, Publishers Over E-Book Price Conspiracy | Ed Mierzwinski

Today, the U.S. Attorney General and the Attorney Generals of Connecticut and Texas announced settlements with several publishers -- Hachette Book Group, Simon & Schuster and HarperCollins --over an alleged conspiracy with Apple and other publishers to attack Amazon's pricing model, secretly set e-book prices and thereby harm consumers. However, Apple and the publishers Macmillan and Penguin Group USA have refused to settle and are being sued by the agencies.

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Blog Post | Consumer Protection

Consumer Bureau Compared to Peace Corps | Ed Mierzwinski

Today, in his column "Government's Not Dead Yet," Joe Nocera of the New York Times pays a visit to the PIRG-backed Consumer Financial Protection Bureau, where he finds vision, idealism and people working to show that "government can make a difference in people’s lives."

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Blog Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

I've got a new column at Huffington Post, "50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era." I discuss President Kennedy's visionary "Special Message to the Congress on Protecting the Consumer Interest" announced on March 15, 1962. He declared that consumers have rights and government should protect them. Read the full column after the jump.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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