Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

Will Consumers Face Credit Card Surcharges? No. | Ed Mierzwinski

On behalf of the big banks, the credit card companies Visa and Mastercard charge unfair fees to merchants. Some are speculating that as a result of a court settlement over these "swipe fees" that consumers will end up paying more when they make a credit card purchase. We don't think surcharging will spread. Here's why.

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Pittsburgh Post-Gazette: New Fees in the Cards from Credit Companies

Despite some new fees, cardholders are much better off then they were before protections ushered in by the card act, said Ed Mierzwinski, consumer program director for the U.S. Public Interest Research Group in Washington, D.C.

> Keep Reading
Blog Post | Consumer Protection

Current and former Fed officials urge greater efforts against risky big bank practices | Ed Mierzwinski

In the past week, two leading Fed officials issued stark warnings against risky practices of the big banks and called for greater oversight. Both Professor Alan Blinder, a former vice-chair of the Federal Reserve, and Richard Fisher, the current Dallas Fed president, called for solutions that match U.S. PIRG's reform platform.

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Mortgage settlement will send billions to struggling homeowners

Almost 4 million homeowners might receive cash compensation and mortgage relief in a multi-billion-dollar settlement with 10 major banks, government regulators announced Monday. [...] “The money is grossly inadequate for homeowners, and the program will require careful oversight to ensure that all homeowners harmed get a fair chance at benefits,” said Ed Mierzwinski, the consumer program director for U.S. PIRG, a nonprofit advocacy group.

> Keep Reading

Wall Street Journal: Consumer Watchdog Readies to Bare Its Teeth

The Consumer Financial Protection Bureau is entering 2013 poised to flex its muscles more vigorously than ever before. [...] The CFPB is "going to be more confident and more aggressive," said Ed Mierzwinski, consumer program director for U.S. Public Interest Research Group, a consumer-advocacy organization.

> Keep Reading

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Blog Post | Consumer Protection

Consumer Reports magazine issues Facebook privacy tips | Ed Mierzwinski

The cover story of the June 2012 Consumer Reports is all about protecting your privacy on Facebook. Worth a read.

> Keep Reading
Blog Post | Consumer Protection

CFPB takes first step to eliminate forced arbitration and other consumer news | Ed Mierzwinski

Today the Consumer Financial Protection Bureau took an important first step toward protecting consumers from mandatory arbitration clauses, which are boilerplate sentences in bank account and other contracts that crush consumer legal rights. ... Meanwhile, the New York Times follows up on a lawsuit by the Minnesota Attorney General Lori Swanson against a medical debt collector that blocks and tackles consumers trying to get through hospital emergency room doors. But it gets better. That debt collector just happens to be owned by the same hedge fund that owned a supposedly neutral (not) forced arbitration mill known as NAF and favored by the big credit card companies.   ...  Also today, the World Privacy Forum announced updates to its helpful pages on medical identity theft.

> Keep Reading
Blog Post | Consumer Protection

CFPB Launches College Cost Tool; Its Investigations of Overdraft Fees and Auto Finance Escalate | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) has announced a "thought starter" beta test version of a tool to make it easier to calculate college debt burdens. "The goal is to give students and their families an easy-to-understand view of how their decisions today impact your debt burden after graduation."  Meanwhile, banks and an auto finance company have confirmed that the CFPB is investigating both the marketing of overdraft protection schemes and the practices of "buy here, pay here" auto dealers.

> Keep Reading
Blog Post | Food

FDA Sets Voluntary Limits of Antibiotic in Animal Feed, But What Does This Really Mean? | Nasima Hossain

The Food and Drug Administration announced last Wednesday that it had finalized a plan asking drug companies to voluntarily limit the use of certain antibiotics in animal feed.

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Blog Post | Consumer Protection

House launches latest "hypocritical" campaign to kill CFPB | Ed Mierzwinski

Today the U.S. House Committee on Financial Services will vote on a budget package that eliminates the budgetary independence of the Consumer Financial Protection Bureau (CFPB) -- an effort to make it the only bank regulator subject to the political chicanery of the Appropriations process -- while simultaneously slashing its budget by 60%. Even the industry trade paper American Banker says: "Is GOP Push to Subject CFPB to Appropriations Hypocritical?"

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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