Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

U.S. PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, U.S. PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, U.S. PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

Consumer Groups Call on President and Congress to Pursue Strong Consumer Agenda

In joint letters to President Obama and Congressional leaders, eight of the nation’s leading consumer organizations urged policymakers to pursue a strong, robust agenda of consumer reforms.

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Blog Post | Consumer Protection

Will Consumers Face Credit Card Surcharges? No. | Ed Mierzwinski

On behalf of the big banks, the credit card companies Visa and Mastercard charge unfair fees to merchants. Some are speculating that as a result of a court settlement over these "swipe fees" that consumers will end up paying more when they make a credit card purchase. We don't think surcharging will spread. Here's why.

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Pittsburgh Post-Gazette: New Fees in the Cards from Credit Companies

Despite some new fees, cardholders are much better off then they were before protections ushered in by the card act, said Ed Mierzwinski, consumer program director for the U.S. Public Interest Research Group in Washington, D.C.

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Blog Post | Consumer Protection

Current and former Fed officials urge greater efforts against risky big bank practices | Ed Mierzwinski

In the past week, two leading Fed officials issued stark warnings against risky practices of the big banks and called for greater oversight. Both Professor Alan Blinder, a former vice-chair of the Federal Reserve, and Richard Fisher, the current Dallas Fed president, called for solutions that match U.S. PIRG's reform platform.

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Mortgage settlement will send billions to struggling homeowners

Almost 4 million homeowners might receive cash compensation and mortgage relief in a multi-billion-dollar settlement with 10 major banks, government regulators announced Monday. [...] “The money is grossly inadequate for homeowners, and the program will require careful oversight to ensure that all homeowners harmed get a fair chance at benefits,” said Ed Mierzwinski, the consumer program director for U.S. PIRG, a nonprofit advocacy group.

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Blog Post | Consumer Protection

JP Morgan Chase: $2 Billion Debacle Shows It May Be Too Big To Manage | Ed Mierzwinski

Last week the nation's largest -- and to date least vulnerable to attack for stupid bank tricks  -- bank, JP Morgan Chase, lost two billion dollars in a very bad derivatives bet. Now Chase's until-now-Teflon-coated CEO Jamie Dimon faces increased scrutiny over his own and his firm's loud and arrogant opposition to the Volcker rule and exchange trading of derivatives -- two Dodd-Frank Wall Street reforms not yet implemented due to the obstinacy of bankers like him that might have prevented the loss. The episode also raises the question: Are the big banks too big to manage?

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Blog Post | Consumer Protection

Overdraft bill to end $35 cup of coffee and other bank reform highlights | Ed Mierzwinski

Yesterday, U.S. PIRG joined U.S. Rep. Carolyn Maloney (NY) and other leading members in front of the U.S. Capitol to introduce the Overdraft Protection Act of 2012. Also this week, the Consumer Financial Protection Bureau described its proposal to simplify mortgage points and fees. Click read more to find about these and other important financial stories this week.

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Blog Post | Consumer Protection

You can pick your friends, and even your bank, but you're stuck with the reckless credit bureaus | Ed Mierzwinski

You can pick your friends and even your bank but you are stuck with the credit bureaus.  Over the last twenty years the power of the big credit bureaus to act as gatekeepers to consumer success in life has grown immensely. Credit reports and credit scores generated from them are used to decide whether consumers can get a job, get car insurance, qualify to open a bank account, rent an apartment, use a debit card and, of course, whether they can obtain and how much they will pay for credit. The Columbus (OH) Dispatch has an excellent four-part series explaining that the credit bureaus make mistakes, lots of them, and ruin peoples' lives. There is hope, however, since the new Consumer Financial Protection Bureau has new tools to rein in the bureaus.

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Blog Post | Consumer Protection

Consumer Reports magazine issues Facebook privacy tips | Ed Mierzwinski

The cover story of the June 2012 Consumer Reports is all about protecting your privacy on Facebook. Worth a read.

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Blog Post | Consumer Protection

CFPB takes first step to eliminate forced arbitration and other consumer news | Ed Mierzwinski

Today the Consumer Financial Protection Bureau took an important first step toward protecting consumers from mandatory arbitration clauses, which are boilerplate sentences in bank account and other contracts that crush consumer legal rights. ... Meanwhile, the New York Times follows up on a lawsuit by the Minnesota Attorney General Lori Swanson against a medical debt collector that blocks and tackles consumers trying to get through hospital emergency room doors. But it gets better. That debt collector just happens to be owned by the same hedge fund that owned a supposedly neutral (not) forced arbitration mill known as NAF and favored by the big credit card companies.   ...  Also today, the World Privacy Forum announced updates to its helpful pages on medical identity theft.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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