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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | U.S. PIRG | Transportation

Statement: Why U.S. House's Focus on Tax Compliance for Transportation Funding Is Better than Proposals for Discounted Repatriation of Offshore Profits

Statement on this week’s House Plan to Fund the Highway Trust Fund Through the End of the Year

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Media Hit | Tax

TV News Investigation About BP Settlement Based on USPIRG Report

WAFF TV News in Alabama investigated and confirmed U.S. PIRG findings that BP is poised to shift much of the cost of its $18.7 billion out-of-court settlement for the Gulf oil spill back onto consumers. The segment's statement from U.S. Senator Shelby unfortunately does not address the problem.

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News Release | U.S. PIRG | Consumer Protection, Higher Ed

U.S. PIRG Applauds CFPB Call for Greater Disclosure

Washington, DC — Today, the Consumer Financial Protection Bureau (CFPB) called on financial institutions to publicly disclose all of their card agreements with colleges and universities. Currently, institutions only need to disclose agreements regarding credit cards, but not debit, checking, or prepaid cards.

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News Release | U.S. PIRG | Budget, Tax

Murray-Ryan Budget Deal Cuts Some Waste, but Misses Chance to Close Corporate Tax Loopholes

With our nation facing tough budget choices, U.S. PIRG applauds Senator Murray and Congressman Ryan for naming a few names when it comes to wasteful programs and special interest giveaways. This is the first step to ending the arbitrary sequester approach to budgeting, which throws the baby out with the bathwater...Unfortunately, the budget plan fails to close a single corporate tax loophole. This is a huge missed opportunity...There’s much more room for lawmakers to find common ground by ending wasteful programs while preserving those that serve the public interest, and closing the loopholes that only benefit special interests.

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News Release | U.S. PIRG | Consumer Protection

Advocates Decry Harm Done to Consumers by Forced Arbitration

On date of CFPB field hearing in Dallas to release report on forced arbitration clauses in consumer contracts, U.S. PIRG, Americans for Financial Reform, National Consumer Law Center, National Association of Consumer Advocates and Public Citizen issue joint release. From the release: “Unfair arbitration clauses encourage unfair corporate practices and sloppy customer service,” said Ed Mierzwinski of U.S. PIRG. “If your customers cannot take you to court, why should you care about their complaints? We urge the CFPB to act quickly to ban forced arbitration clauses in financial products and services contracts.”

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News Release | U.S. PIRG | Financial Reform

Volcker Rule Finally Out, Will Require Vigilant Enforcement and Tough Judges

Regulators today released the final so-called Volcker rule designed to prevent Wall Street banks from placing the kinds of risky bets that helped magnify the 2008 mortgage market collapse into a spectacular failure of the financial system leading to trillions of dollars in lost retirement income and the loss of millions of jobs and millions of homes. [...] The final rule is stronger than the proposed rule and stronger than the rule that the banks wanted, reflecting the outpouring of support from citizens across the country, in favor of a robust Volcker rule. [...]

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Report | U.S. PIRG | Consumer Protection

Big Banks, Bigger Fees 1999

Over 12 million American families can't afford bank accounts. The rest of us are paying too much, especially if we bank at big banks. Meanwhile, in 1998 banks recorded nearly $62 billion in profits, an eighth straight record year.

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Report | U.S. PIRG | Democracy

Dirty Dollars, Dirty Air

This report documents the influence of the auto and oil industry on public policy and debates surrounding the control of pollution that causes smog, soot and global warming. It tracks the amount of campaign contributions made by the 164 largest companies in the automobile and oil industries and how those contributions influenced members of Congress on clean air issues.

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Report | U.S. PIRG Education Fund | Democracy

Pushing The Limit

At least five proposals to increase limits on contributions by individuals to congressional candidates -- either as stand-alone measures or as part of a package of campaign finance measures -- have been floated by important political groups and individuals in the past year. The following paper analyzes the likely impact of these proposals on which candidates get elected and on the power of wealthy interests vs. the general public in governmental decision making.

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Report | U.S. PIRG | Consumer Protection

ATM: Always Taking Money

This PIRG national survey, done in March 1999, compares surcharging practices at 336 banks and 31 credit unions to the results of PIRG's spring 1998 report, "Big Banks, Bigger ATM Fees."

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Report | U.S. PIRG | Consumer Protection

Mistakes Do Happen 1998

This is the PIRGs' sixth study on credit report accuracy and privacy issues since 1991. This report is our first investigation of credit report accuracy since 1996 Congressional changes to the federal Fair Credit Reporting Act (FCRA), designed to improve the accuracy and ease of access to reports, took effect in September 1997. The findings of Mistakes Can Happen are troubling. An alarming number of credit reports contain serious errors that could cause the denial of credit, a loan, or even a job. Further, some consumers never even received their reports, even after repeated calls. 

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Blog Post | Financial Reform

Supposed settlement between merchants and credit card networks lurching toward collapse | Ed Mierzwinski

In July, news broke that merchants and the Visa and Mastercard payment networks had agreed to settle charges that "interchange" fees that the networks charged the merchants to accept credit and debit cards were unfair. Now, all the merchant associations involved have withdrawn from the deal because it wouldn't punish the banks, wouldn't reduce the fees that result in higher consumer prices and would bind merchants, including those not yet born, from any future lawsuits for unfair payment network practices.

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Blog Post | Financial Reform

CFPB says 1 in 5 credit scores sold to consumers have "meaningful" differences from scores lenders use | Ed Mierzwinski

The CFPB has confirmed what consumer advocates have been saying all along. Credit scores heavily marketed to consumers aren't the same as those used by lenders; at least 1 in 5 consumer scores have "meaningful" differences and that "score discrepancies may generate consumer harm." That's why we call them FAKO scores.

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Blog Post | Public Health

Poultry Industry And USDA Wants to Put Dangerous Chicken on Your Plates | Nasima Hossain

The new USDA proposed poultry inspection rule is being hailed as a common sense, cost-saving rule by OIRA and the poultry industry. It will purportedly streamline antiquated poultry inspection requirements, allowing companies to choose a more flexible approach, with five-year savings apparently in excess of $1 billion.

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Blog Post | Financial Reform

Financial follies update: Discover Card pays deceptive marketing penalty | Ed Mierzwinski

Discover Card has paid a $14 million civil penalty to the CFPB and FDIC, plus refunded over $200 million to ripped-off consumers, in the latest case involving useless, junk credit insurance and credit monitoring add-ons that consumers didn't buy, but pay for, to credit card bills. Read more for that and other weekend financial follies.

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Blog Post | Financial Reform

CFPB hearing today in House, expect more attacks | Ed Mierzwinski

As Richard Cordray, director of the Consumer Financial Protection Bureau, prepares to testify this morning in the House, committee leaders have released statements showing they're not so much interested in oversight. They;ve already made up their minds that an agency with only one job, protecting consumers, is a bad idea.

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We're teaming up with big restaurant chains to stop the overuse of antibiotics on factory farms. Call on KFC to stop selling meat raised on routine antibiotics.

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