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Feds solve problems for unhappy bank customers

Got a beef with your bank and you can't get it resolved?
Don't sit there steaming. Complain to the Consumer Financial Protection Bureau (CFPB), the federal government's new financial watchdog.

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News Release | U.S. PIRG | Consumer Protection

CFPB Gets Results: Orders Chase Bank to Repay Consumers Over $300 Million Over Sale of Junky Credit Card Add-On Products That Weren’t Even Delivered

Yesterday the CFPB fined Chase Bank $20 million and ordered it to refund over 2 million consumers a total of over $300 million over the sale of junky credit card and debit card add-ons that weren’t even delivered.

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Blog Post | Consumer Protection

CFPB gets results for consumers, slams Chase for deceptive card add-ons | Ed Mierzwinski

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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News Release | U.S. PIRG | Budget, Tax

Senator Levin Introduces Bill to Crack Down on Tax Haven Abuse

Senator Carl Levin (D-MI), joined by cosponsors Sheldon Whitehouse (D-RI), Mark Begich (D-AK), and Jeanne Shaheen (D-NH), introduced the Stop Tax Haven Abuse Act, which would save $220 billion over the next ten years. U.S. PIRG draws attention to the abuse by shipping more than 700 postcards to a Bank of American P.O. box in the Cayman Islands, a well-known tax haven. 

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News Release | U.S. PIRG | Budget, Tax

JPMorgan Shouldn’t Receive Tax Windfall for London Whale Penalty

Unless regulators forbid JPMorgan Chase from writing off an $800 million settlement as a tax deduction, taxpayers could end up shouldering 35 percent of the cost of the settlement.

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News Release | U.S. PIRG | Budget, Tax

New Legislation to Close Offshore Tax Loopholes Would Save Taxpayers $200 Billion

The CUT Loopholes Act would close a myriad of the most egregious offshore tax loopholes. This legislation is based on the premise that if a U.S. company earns profits here in the U.S., with the benefit of America’s educated workforce, infrastructure, and large consumer base, it should pay taxes in America, like small businesses and everyday taxpayers.

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News Release | U.S. PIRG and NCLC | Consumer Protection, Financial Reform

New FTC Study Points to Much-Needed Reforms for Credit Reporting Industry

Advocates from the National Consumer Law Center and U.S. PIRG lauded the findings of a Federal Trade Commission study made public today that confirms their own findings that credit reports are riddled with errors. The groups also urged the Senate to confirm a full-term director of the Consumer Financial Protection Bureau (CFPB) to eliminate any uncertainty over the CFPB’s supervisory authority to examine credit bureau operations and order reforms.

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News Release | U.S. PIRG | Budget, Tax

New Bill Will Stop Companies from Stashing Profits in Tax Havens, Raise $600 Billion in Tax Revenue

Ordinary taxpayers foot the bill for this corporate tax dodging in the form of cuts to public programs, more debt, or higher taxes. This legislation tackles the heart of the problem by ending incentives to shift profits offshore.

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News Release | U.S. PIRG | Budget, Tax

New Maine Spending Transparency Website Announced in Governor’s Speech

The state of Maine launches a new spending transparency website with many strong features and some significant shortcomings.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Study: Offshore Tax Dodging Blows $40 Billion Hole in State Budgets

With states across the country facing dire fiscal crunches and lawmakers in Washington gearing up for more budget showdowns, U.S. PIRG Education Fund released a new study revealing that state budgets were hit collectively with $40 billion in lost revenue from offshore tax dodging last year.

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2004

The 2004 Trouble in Toyland report is the 19th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. PIRG’s research focused on four categories of toys: toys that pose choking hazards, toys that pose strangulation hazards, toys that are dangerously loud, and toys that contain toxic chemicals. 

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Report | U.S. PIRG | Consumer Protection

Trouble In Toyland 2004

The 2004 Trouble in Toyland report is the 19th annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. PIRG’s research focused on four categories of toys: toys that pose choking hazards, toys that pose strangulation hazards, toys that are dangerously loud, and toys that contain toxic chemicals. 

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Report | U.S. PIRG Education Fund | Democracy

The Wealth Primary 2004

Building on our analyses of the 2002 congressional primary and general elections, we examined campaign finance data compiled by the Federal Election Commission (FEC) for the 2004 congressional primaries. Predictably, we found that money continued to play a key role in determining election outcomes and that the majority of campaign contributions came from a small number of large donors (many of whom reside out-of-state).

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Report | U.S. PIRG | Health Care

Paying the Price 2004

In late summer of 2004, the PIRGs conducted a survey of more than 400 pharmacies in 19 states across the country and Washington, DC to determine how much uninsured consumers are paying for 12 prescription drugs commonly used by adults under age 65. We then compared these prices with the prices the pharmaceutical companies charge one of their “most favored” customers, the federal government, and also with the prices paid by consumers in Canada.

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Report | U.S. PIRG Education Fund | Democracy

Toward a Small Donor Democracy

Long before voters register their preferences on Election Day, the flow of political money determines which candidates are able to mount viable campaigns for federal office. Providing public incentives for small political contributions could help average Americans play a more meaningful role in influencing who has the resources to run effective campaigns and win public office.

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Blog Post | Financial Reform

We Tell the Financial Regulators: Don’t Let Big Banks Make Taxpayer-Backed Bets | Ed Mierzwinski

Last night, U.S. PIRG and the AFL-CIO joined Americans for Financial Reform in a detailed comment letter urging issuance of a strong Volcker rule. It's a 72-page pdf comment letter that basically comes down to this: We tell the financial regulators: don’t let big banks make taxpayer-backed bets.

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Blog Post | Financial Reform

CFPB To Visit NYC and More Consumer News of the Week, In Case You Missed It | Ed Mierzwinski

Just a few of the interesting consumer stories I am following this week: CFPB heads to New York to talk about checking accounts (Feb. 22)... Meanwhile, Citibank charged some consumers twice to pay bills only once (NYTimes)...Consumer groups call for a real recall of Bumbo baby seat (Boston Globe)...Mortgage settlement is a good first step (PIRG statement)...House opponents ratchet up attacks on new CFPB (WashPost)...Over-priced "Who will pay your credit card if you die, get sick or get laid off?" products pay out only 21 cents on the dollar (American Banker)...More on the CFPB's latest semi-annual report (St. Louis American)...PIRG, Demos document rise of the Super-PACS (MS-NBC)...And finally, "Enron" -- a musical theater production about corporate crime, re-opens in Washington State (The Olympian).

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Blog Post | Consumer Protection

PIRG, Others Urge CPSC Recall of Bumbo Baby Seat Due to Skull Fracture Risk | Ed Mierzwinski

Over at the CALPIRG blog, consumer advocate Jon Fox explains why CALPIRG, U.S. PIRG, Kids In Danger and other leading groups have asked the Consumer Product Safety Commission, in a letter, to recall the Bumbo baby seat. Previous remedial actions, including labeling the seat with warnings, haven't prevented an alarming number of injuries, including over thirty skull fractures.

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Blog Post | Consumer Protection

Encouraging news on HUD/state AG settlement with big mortgage servicers | Ed Mierzwinski

Update: The terms of the settlement, which was announced this morning, are at the page http://www.nationalmortgagesettlement.com. We are reading it now. Original: If I am reading the overnight news stories correctly (NY TIMES and Politico and Boston Globe), it appears that negotiators have clarified that the well-publicized settlement between HUD and state AGs and the nation's 5 largest mortgage servicers will not release the big banks from claims related to their activities with the mysterious entity known as MERS that aided and abetted their illegal foreclosures. If so, this is a big deal in ultimately holding the big banks fully accountable.

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Blog Post | Consumer Protection

Airline passenger rights reforms finally take off, heading to President's desk | Ed Mierzwinski

PIRG-backed reforms designed to guarantee that passengers stranded in planes sitting on runways are not treated like cattle have been passed by the House and Senate and are expected to be signed by the president as part of FAA reauthorization (New York Times story). The reforms are largely based on the work of former stranded passenger Kate Hanni and her flyersrights.org campaign for an Airline Passenger Bill of Rights (Kate's statement).

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