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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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Media Hit | Tax

Settlement loophole in tax law could help BP

BP's "Commitment to the Gulf" should not have hidden, tax deductible givebacks.

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News Release | U.S. PIRG | Tax

SAC Capital Shouldn’t Receive Tax Windfall for Insider Trading and Securities Fraud

SAC Capital could collect a massive tax windfall for the $1 billion it will reportedly pay to settle allegations of insider trading and securities fraud unless the SEC and other federal agencies explicitly forbid it.

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Feds solve problems for unhappy bank customers

Got a beef with your bank and you can't get it resolved?
Don't sit there steaming. Complain to the Consumer Financial Protection Bureau (CFPB), the federal government's new financial watchdog.

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News Release | U.S. PIRG | Consumer Protection

CFPB Gets Results: Orders Chase Bank to Repay Consumers Over $300 Million Over Sale of Junky Credit Card Add-On Products That Weren’t Even Delivered

Yesterday the CFPB fined Chase Bank $20 million and ordered it to refund over 2 million consumers a total of over $300 million over the sale of junky credit card and debit card add-ons that weren’t even delivered.

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News Release | U.S. PIRG | Budget, Tax

Senator Levin Introduces Bill to Crack Down on Tax Haven Abuse

Senator Carl Levin (D-MI), joined by cosponsors Sheldon Whitehouse (D-RI), Mark Begich (D-AK), and Jeanne Shaheen (D-NH), introduced the Stop Tax Haven Abuse Act, which would save $220 billion over the next ten years. U.S. PIRG draws attention to the abuse by shipping more than 700 postcards to a Bank of American P.O. box in the Cayman Islands, a well-known tax haven. 

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Report | MASSPIRG | Higher Ed

Exposing the Textbook Industry

MASSPIRG conducted a survey of 287 professors from a variety of disciplines at Massachusetts colleges and universities over the fall semester of 2006 to get their views on textbook industry practices that drive up prices.

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Report | U.S. PIRG | Higher Ed

Cutting Interest Rates, Lowering Student Debt 2007

Some in Congress have proposed lowering student loan interest rates to reduce the debt burden facing students and families.  This report addresses one specific proposal to cut interest rates on undergraduate subsidized Stafford student loans in half, from 6.8% to 3.4%, over a period of five years.

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Report | NJPIRG | Budget, Transportation

Caution on New Jersey Turnpike and Parkway Deal

A deal to “monetize” the New Jersey Turnpike and Garden State Parkway should not be signed if it violates the public interest. No deal should be approved that fails to uphold any of six basic principles: public control, fair value, no deal longer than 30 years, state-of-the-art safety and maintenance standards, complete transparency and accountability, and no budget gimmicks.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble In Toyland 2006

The 2006 Trouble in Toyland report is the 21st annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. This year, we focused on four categories of toys: toys that may pose choking hazards, magnetic toys, toys that are excessively loud, and toys that contain potentially toxic chemicals.

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Report | U.S. PIRG Education Fund | Democracy

The Wealth Primary

Our analysis of Federal Election Commission (FEC) campaign finance data for the 2006 primary elections shows that money played a key role in determining election outcomes and that most campaign contributions came from a small number of large donors.

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Blog Post | Financial Reform

Payday lenders seek "get out of regulation free" card | Ed Mierzwinski

Triple-digit APR payday lenders are spending some of their massive profits on a bad legislative proposal, HR 1909, to eliminate any oversight by either state governments or the Consumer Financial Protection Bureau and move them into the arms of the industry-friendly federal bank regulator known as the OCC. Being regulated by the OCC has been a "get out of regulation free" card for the banks, so why not join them?

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Blog Post | Consumer Protection

On the Internet, Everyone Knows If You're A Big Dog, Or Just A Dog | Ed Mierzwinski

A Wall Street Journal story today has everyone talking about how Internet sites use profiles and cookies to offer different customers different offers, or the same product for different prices. On the Internet today, everybody knows whether you're a big dog, or just a dog.

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Blog Post | Consumer Protection

CFPB launches searchable credit card complaint database today | Ed Mierzwinski

Joining agencies that regulate cars, toys and other consumer products, medical devices and airline service, today the Consumer Financial Protection Bureau rolls out a searchable online complaint database. The CFPB's new tool, for credit cards to start,  comes in the nick of time to help consumers who the LA Times warns may be tricked into automatically signing up for an over-priced junky Citibank add-on monitoring service.

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Blog Post | Food

A Farm Bill Boondoggle | Nasima Hossain

The U.S. Senate is on the verge of doubling down on the principle that billions of taxpayer dollars should go to making the largest, most profitable agribusinesses even more profitable.  And despite knowing that many of these subsidies underwrite junk food ingredients like high fructose corn syrup, some Senators are proposing not only to maintain, but actually to expand this wasteful spending. How could this be happening?

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Blog Post | Democracy

Why Target is Still a Target

Two years ago, when Target’s CEO Gregg Steinhafel used corporate general treasury funds to support a group backing a candidate known for his outspoken anti-LGBT positions, it was more than a blemish on the reputation of a corporation that brands itself as progressive. That irresponsible contribution was a violation of both shareholder and public trust and, not surprisingly, it resulted in scandal and boycotts that threatened the assets of shareholders who never authorized the use of their money for political spending

Target learned first-hand what it should have already known: consumers and shareholders do not want corporations to muddy up our democracy by interfering with our elections, yet it has not yet adopted a policy against this spending. Today, at Target’s annual shareholder meeting in Chicago, shareholders will take a vote on a resolution to refrain from political spending to once again remind Target that corporate electioneering is bad for shareholders and is bad for democracy.

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Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving medicines. Call on big restaurants to do their part and stop buying meat raised with critical antibiotics.

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