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Feds solve problems for unhappy bank customers

Got a beef with your bank and you can't get it resolved?
Don't sit there steaming. Complain to the Consumer Financial Protection Bureau (CFPB), the federal government's new financial watchdog.

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News Release | U.S. PIRG | Consumer Protection

CFPB Gets Results: Orders Chase Bank to Repay Consumers Over $300 Million Over Sale of Junky Credit Card Add-On Products That Weren’t Even Delivered

Yesterday the CFPB fined Chase Bank $20 million and ordered it to refund over 2 million consumers a total of over $300 million over the sale of junky credit card and debit card add-ons that weren’t even delivered.

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Blog Post | Consumer Protection

CFPB gets results for consumers, slams Chase for deceptive card add-ons | Ed Mierzwinski

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

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News Release | U.S. PIRG | Budget, Tax

Senator Levin Introduces Bill to Crack Down on Tax Haven Abuse

Senator Carl Levin (D-MI), joined by cosponsors Sheldon Whitehouse (D-RI), Mark Begich (D-AK), and Jeanne Shaheen (D-NH), introduced the Stop Tax Haven Abuse Act, which would save $220 billion over the next ten years. U.S. PIRG draws attention to the abuse by shipping more than 700 postcards to a Bank of American P.O. box in the Cayman Islands, a well-known tax haven. 

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News Release | U.S. PIRG | Budget, Tax

JPMorgan Shouldn’t Receive Tax Windfall for London Whale Penalty

Unless regulators forbid JPMorgan Chase from writing off an $800 million settlement as a tax deduction, taxpayers could end up shouldering 35 percent of the cost of the settlement.

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News Release | U.S. PIRG | Budget, Tax

Offshore Tax Havens Cost Average Taxpayer $1,026 a Year, Small Businesses $3,067

With Tax Day approaching, it’s a good time to be reminded of where our tax dollars are going. U.S. PIRG released a new study which revealed that the average taxpayer in 2012 would have to shoulder an extra $1,026 in taxes to make up for the revenue lost due to the use of offshore tax havens by corporations and wealthy individuals. The report also found that the average small business would have to pay $3,067 to cover the cost of offshore tax dodging by large corporations.

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News Release | U.S. PIRG | Transportation

Consider ASCE Report Card in Light of Stimulus Repairs and Reduced Driving

Statement by Phineas Baxandall, U.S. PIRG Senior Analyst, explaining how reactions American Society of Civil Engineers (ASCE) report card for America’s infrastructure should be interpreted in light of: (1) the short-term federal assistance from stimulus funds that have since expired; and (2) a persistent trend by Americans toward driving less.

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News Release | U.S. PIRG | Higher Ed

Don’t Double Student Loan Interest Rates

Today, college student leaders from Kent State University, Florida International University, together with Sarita Brown, president of Excelencia in Education, and Ethan Senack from the U.S. Public Interest Research Group, called on federal lawmakers to keep student loan interest rates from doubling. On Wednesday, the House Education and Workforce committee will debate the costs and benefits of the federal student loan program, including student loan interest rates.

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Why consumer agency must go, and why it should be saved

"If the Consumer Financial Protection Bureau disappeared tomorrow, would anyone notice? What is expected to be a contentious Senate Banking Committee confirmation hearing [today] for Rich Cordray, who has been temporarily leading the bureau, offers an opportunity to examine the need for a federal agency designed to protect consumers in their financial dealings." Bob Sullivan of NBC's Red Tape Chronicles interviews U.S. PIRG's Ed Mierzwinski and George Mason's Todd Zywicki.

 

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News Release | U.S. PIRG | Consumer Protection

During National Consumer Protection Week, Consumer Advocates Warn About Harms of Forced Arbitration

In celebration of National Consumer Protection Week, U.S. PIRG joins other consumer groups in calling for elimination of forced mandatory arbitration clauses. "More than ever, consumers are forced to surrender their rights every time they obtain a product or service, including credit cards, checking accounts, cell phone service and even jobs. To truly honor and recognize the importance of consumer protection laws, it is time for Congress and federal agencies to eliminate forced arbitration."

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Report | CALPIRG Education Fund | Tax

Sunshine for California

Corporate tax avoidance leaves taxpaying households to pick up the tab for funding highways, schools, and other public structures. Much of the indirect costs of aggressive tax avoidance are also borne by investors who are unaware of these risky schemes. And everybody suffers when corporate profitability is determined by opportunities for tax evasion rather than efficiency or innovation.

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Report | CALPIRG Education Fund | Budget

Sunshine for California

Corporate tax avoidance leaves taxpaying households to pick up the tab for funding highways, schools, and other public structures. Much of the indirect costs of aggressive tax avoidance are also borne by investors who are unaware of these risky schemes. And everybody suffers when corporate profitability is determined by opportunities for tax evasion rather than efficiency or innovation.

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Report | U.S. PIRG Education Fund | Higher Ed

Student Debt and Consumer Costs in the Minneapolis-St. Paul Area

Student loan debt is rising faster than the cost of living or health care costs. Between 1993 and 2004, the average debt for college graduates with loans increased by 107% to $19,200. At the same time, in the Minneapolis-St. Paul area, the cost of living increased by 35%, and health care costs (including insurance, drugs and medical care) increased by 58%.

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Report | U.S. PIRG Education Fund | Health Care

Paying the Price 2006

During the spring of 2006, researchers from the state Public Interest Research Groups (PIRGs) posed as uninsured customers and surveyed by phone hundreds of pharmacies in 35 cities across the country to determine how much uninsured consumers are paying for 10 prescription drugs commonly used by adults under age 65. We then compared these prices with the prices the pharmaceutical companies charge the federal government; with prices at a Canadian pharmacy; and with the results of a similar survey we completed in 2004.

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Report | U.S. PIRG | Democracy

Campaign Contribution Limits: No Harm To Challengers

A new study by political scientists Kihong Eom and Donald A. Gross analyzes contribution data for 57 gubernatorial election cycles from 1990 to 2000 in 41 states that have varying regulations on contributions to political candidates. The central finding is that there is no support for the notion that campaign contribution limits hurt challengers. If anything, contribution limits can work to reduce the financial bias that traditionally works in favor of incumbents.

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Blog Post | Financial Reform

Corporate crime update: Phone companies stop cramming, but banks still run amok | Ed Mierzwinski

The industry trade paper American Banker is reporting  that "Bank of America Sold Card Debts to Collectors Despite Faulty Records" in 2009 and 2010. Good to know. It confirms previous consumer group studies that had documented that big banks were forcing consumers to arbitrate and pay "debts" that may not have been owed (some were due to identity theft or sloppy records). However, in the latest fallout from a U.S. Senate Commerce committee investigation of unauthorized third-party billing on phone bills (cramming), Chairman Jay Rockefeller has announced that ATT has joined other big telcos in finally promising to drop the tawdry practice of "cramming," which is a technical term meaning "making big bucks by allowing fly-by-night firms selling useless junky products consumers don't want and didn't buy to use phone bills as cash registers."

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Blog Post | Consumer Protection

Consumer Bureau Compared to Peace Corps | Ed Mierzwinski

Today, in his column "Government's Not Dead Yet," Joe Nocera of the New York Times pays a visit to the PIRG-backed Consumer Financial Protection Bureau, where he finds vision, idealism and people working to show that "government can make a difference in people’s lives."

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Blog Post | Financial Reform

FTC releases major report recommending privacy reforms | Ed Mierzwinski

The U.S. Federal Trade Commission (FTC) today released a major report on consumer privacy. From FTC -- "In the report, “Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers,” the FTC also recommends that Congress consider enacting general privacy legislation, data security and breach notification legislation, and data broker legislation."

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Blog Post | Democracy

Making Super PACs Illegal

Polling shows that almost 7 out of 10 voters believe that super PACs, the independent expenditure only committees created in the wake of the Supreme Court’s disastrous Citizens United decision, should be illegal. Unfortunately, due to the Court’s backwards interpretation of the first amendment, we cannot legislate away super PACs today. However, there are some very important steps that every level of government – from your city council to the White House - should take right now to mitigate the impact of super PACs before the 2012 election.

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Blog Post | Public Health

Don’t Freeze our Public Health and Consumer Safety Protections | Nasima Hossain

Last year, in the 175 days that the U.S. House of Representatives was in session, it passed more than 190 anti-regulatory bills. They have been putting special interests over public safety and they are still at it. Next up is H.R. 4078, the “Regulatory Freeze for Jobs Act of 2012,” a bill that wrongly calls for a halt on all public health and consumer safety protections until the unemployment rate reaches six percent. The House Judiciary Committee is expected to mark up the bill on Tuesday, March 20.

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