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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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Media Hit | Tax

JPMorgan pact draws fire

The $13 billion settlement with JPMorgan Chase is drawing some bipartisan fire in Congress where lawmakers say it could leave taxpayers on the hook.

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Media Hit | Tax

Tax Breaks for Corporate Wrongdoing, Part 1: The FTC

The Federal Trade Commission should be set up to ensure that corporate wrongdoers don't get a tax break for their misdeeds.

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News Release | U.S. PIRG | Tax

JPMorgan’s Tax-Deductible Settlement is Just the Tip of the Iceberg

The corporate practice of taking a tax deduction for settlement payments made to federal agencies is ubiquitous

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News Release | U.S. PIRG | Health Care

Tips for Bypassing Healthcare.gov Glitches and Getting Enrolled

While experts work to fix the problems with the federal health insurance marketplace website, U.S. PIRG urges consumers to take advantage of other ways to enroll.

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News Release | U.S. PIRG Education Fund | Consumer Protection, Higher Ed

New Report Identifies Most Troublesome Private Lenders to Students

WASHINGTON – Thousands of American students are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans, according to a new report from the U.S. PIRG Education Fund.

Sallie Mae, the student lending giant, generated the most private student loan complaints nationally, and ranked first or tied for first in every single state. Student loan borrowers in the U.S. carry $24,803 on average in total student loan debt.

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Report | MASSPIRG Education Fund | Budget

Transparency.gov 2.0

This report makes the case that in the course of upgrading government IT systems we must seize the opportunity to catch up with a nationwide movement of state and local government to en­hance budget transparency and thereby increase efficiency, accountability, and public trust.

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Report | MASSPIRG Education Fund | Budget

Transparency.gov 2.0

The ability to see how government uses the pub­lic purse is fundamental to democracy. Budget transparency checks corruption, bolsters public confidence in government, and promotes fiscal responsibility. Massachusetts, consistently ranked as a top state for technology industries, should be a natural leader of the Transparency 2.0 movement. But as more and more states upgrade their trans­parency systems, Massachusetts has fallen be­hind the emerging set of best practices.

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Report | U.S. PIRG Education Fund | Public Health

Trouble in Toyland

The 2008 "Trouble in Toyland" report is the 23rd annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. We visited numerous toy stores and other retailers to find potentially dangerous toys and identify trends in toy safety. This year, we focused specifically on toys that contain lead and phthalates in our research.

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Report | MASSPIRG Education Fund | Transportation

Connecting the Commonwealth

A new report released today by the Massachusetts Public Interest Research Group (MASSPIRG) analyzes the benefits of proposed and planned public transportation projects throughout Massachusetts.

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Report | OSPIRG | Health Care

More For Your Money

Oregon businesses and consumers are facing unsustainable increases health insurance premiums and out-of-pocket costs, with health care costs rising at more than double the rate of inflation. Given this, Oregon officials are developing a major health reform plan to cut costs, improve health outcomes, and ensure Oregonians have access to affordable quality health care. The officials charged with this task, the Oregon Health Fund Board, released a draft reform plan for public comment in early September 2008.

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Blog Post | Consumer Protection

Ancient English football club Man U to launch "ugly" IPO under new US law for "emerging" companies | Ed Mierzwinski

The venerable English football club Manchester United, founded in 1878, is expected to file an IPO today under a new U.S. law, the JOBS Act, that passed overwhelmingly because it was intended to help newer, smaller companies go public. Over at The Motley Fool, they say: "Thank the JOBS Act for the Ugliest IPO of the Year."

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Blog Post | Consumer Protection

Emergency-room debt collector pays penalty but says no patient had "problematic interaction"? | Ed Mierzwinski

Last week, Minnesota Attorney General Lori Swanson settled her case with Accretive Health, the debt collector that allegedly acts as a gatekeeper to obtaining emergency-room treatment. The AG's legal filing has  affidavits from 60 victims but in a press release, the debt collector says "the Attorney General did not and could not identify a single patient in Minnesota who experienced a problematic interaction with an Accretive Health employee." Hunh?

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Blog Post | Financial Reform

Wall St. Computers Run Amok and More Friday Financial Follies | Ed Mierzwinski

Will the blowback from Wednesday's Wall Street high-speed trading crash caused by computers running amok revitalize efforts to enact a small tax on stock transactions? Meanwhile, here are the rest of the week's financial follies, finishing with a Funk #49.

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Blog Post | Public Health

Finally Buckyballs Magnets Get Their Just Desserts | Nasima Hossain

The Consumer Product Safety Commission filed suit last Wednesday to stop the company that distributes the popular Buckyballs magnets from selling the product. This is a product that consumer advocates have been concerned about for years.

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Blog Post | Public Health

HR 4078 - A Bill that will Shutdown all Public Health and Consumer Safeguards | Nasima Hossain

HR 4078 yesterday passed a floor vote in the House. If passed by Congress this bill will shut down the U.S. regulatory system as we know it. Two other equally hazardous bills are rolled into it, H.R. 4607 and H.R. 3862. Combined, these bills will halt or delay virtually ALL rulemaking and public health protections and do absolutely nothing to stimulate the economy or new job opportunities. They would shut down safeguards that Americans take for granted.

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Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving antibiotics. Call on the Obama administration to put an end to the worst practices. 

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