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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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News Release | U.S. PIRG | Budget, Tax

Murray-Ryan Budget Deal Cuts Some Waste, but Misses Chance to Close Corporate Tax Loopholes

With our nation facing tough budget choices, U.S. PIRG applauds Senator Murray and Congressman Ryan for naming a few names when it comes to wasteful programs and special interest giveaways. This is the first step to ending the arbitrary sequester approach to budgeting, which throws the baby out with the bathwater...Unfortunately, the budget plan fails to close a single corporate tax loophole. This is a huge missed opportunity...There’s much more room for lawmakers to find common ground by ending wasteful programs while preserving those that serve the public interest, and closing the loopholes that only benefit special interests.

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News Release | U.S. PIRG | Consumer Protection

Advocates Decry Harm Done to Consumers by Forced Arbitration

On date of CFPB field hearing in Dallas to release report on forced arbitration clauses in consumer contracts, U.S. PIRG, Americans for Financial Reform, National Consumer Law Center, National Association of Consumer Advocates and Public Citizen issue joint release. From the release: “Unfair arbitration clauses encourage unfair corporate practices and sloppy customer service,” said Ed Mierzwinski of U.S. PIRG. “If your customers cannot take you to court, why should you care about their complaints? We urge the CFPB to act quickly to ban forced arbitration clauses in financial products and services contracts.”

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News Release | U.S. PIRG | Financial Reform

Volcker Rule Finally Out, Will Require Vigilant Enforcement and Tough Judges

Regulators today released the final so-called Volcker rule designed to prevent Wall Street banks from placing the kinds of risky bets that helped magnify the 2008 mortgage market collapse into a spectacular failure of the financial system leading to trillions of dollars in lost retirement income and the loss of millions of jobs and millions of homes. [...] The final rule is stronger than the proposed rule and stronger than the rule that the banks wanted, reflecting the outpouring of support from citizens across the country, in favor of a robust Volcker rule. [...]

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News Release | U.S. PIRG | Budget

Unlikely Allies Offer Billions in Deficit Reduction Recommendations for Budget Conference Committee

As the Congressional Budget Conference Committee nears its deadline to craft a fiscal plan for the coming years, a new report released today by the U.S. Public Interest Research Group (U.S. PIRG) and the National Taxpayers Union (NTU) provides our elected leaders with a solid place to start: over half a trillion dollars’ worth of deficit reduction recommendations with appeal from across the political spectrum in, “Toward Common Ground: Bridging the Political Divide with Deficit Reduction Recommendations for Congress.”

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News Release | U.S. PIRG Education Fund | Transportation

Study Shows Driving Decline in America’s Cities

 

A first-of-its-kind report details reduced driving miles and rates of car commuting in America’s most populous urbanized areas, as well as greater use of public transit and biking in most cities.

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Report | U.S. PIRG Education Fund | Transportation

The Right Track

America’s highways and airports are increasingly congested. Our nation’s transportation system remains dependent on oil. And our existing transportation infrastructure is inadequate to the demands of the 21st century. The United States should build an efficient and fast passenger rail network, with high-speed rail as a central component, to help address the nation’s transportation challenges in the 21st century.

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Report | U.S. PIRG Education Fund, Center for Neighborhood Technology, and Smart Growth America | Transportation

What We Learned From the Stimulus

The latest data on stimulus spending show that funds spent on public transportation were a more effective job creator than stimulus funds spent on highways. In the 10 months since the merican Recovery and Reinvestment Act (ARRA) was signed, investing in public transportation produced twice as many jobs per dollar as investing in roads.

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Report | U.S. PIRG | Transportation

Written Testimony regarding TIFIA eligibility criteria and offset of subsidy costs

This letter regards proposed changes to the USDOT’s programs created by the Transportation Infrastructure Finance and Innovation Act of 1998 (TIFIA). We support the proposed adjustments in weighting criteria and would shirt them further. We also support requirements to offset the subsidy cost of directly operating the program and the federal government’s risk‐insuring costs associated with the issuance of TIFIA credit.

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Report | MASSPIRG | Budget

Massachusetts Stimulus Website: What It Tells Us & How It Could Tell Us More

This brief examines how Massachusetts has used its recovery website to provide information about ARRA spending – and describes additional strategies that could improve transparency.

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Report | MASSPIRG Education Fund | Budget

Massachusetts Stimulus Website: What It Tells Us & How It Could Tell Us More

This brief examines how Massachusetts has used its recovery website to provide information about ARRA spending – and describes additional strategies that could improve transparency.

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Blog Post | Consumer Protection

State Attorneys General Oppose Payday Lender Protection Bill In Congress | Ed Mierzwinski

Last week a bi-partisan group of 41 state Attorneys General announced their joint opposition to misguided legislation to take both the CFPB and the states off the payday lender crime beat. Nevertheless, the payday lenders continue to invest in the political process.

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Blog Post | Financial Reform

Consumers want "Do not track" privacy right but powerful firms fight back | Ed Mierzwinski

A new study shows that web surfers want an easy-to-use Do-Not-Track right to stop online tracking and collection of information about their web choices. But a powerful coalition of web advertisers and web publishers is fighting back, here and abroad, and it claims that such targeted advertising is what makes the Internet "free."

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Blog Post | Consumer Protection

new consumer group, Consumers Count, to fight for arbitration reform | Ed Mierzwinski

Today, consumerscount.org launched as a website using "crowdsourcing" to help consumers band together to fight back when they have same complaint against the same company, but are limited by forced arbitration clauses and restrictions on class action rights from obtaining redress. At least until the CFPB bans forced arbitration, we need innovative ideas like consumerscount.

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Blog Post | Consumer Protection

It's the 30th anniversary of Connecticut's New Car Lemon Law | Ed Mierzwinski

Thirty years ago today, the nation's first new car lemon law took effect in Connecticut. I was ConnPIRG's director at the time, when we joined a freshman state legislator, John Woodcock, to take on both Detroit and the even-more-powerful (in Hartford, that is) Connecticut car dealers.

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Blog Post | Financial Reform

CFPB, FDIC, Fed and OCC slap AmEx Credit Card for numerous violations | Ed Mierzwinski

(UPDATED) Four federal financial regulators have announced an order for at least $85 million in restitution and $27.5 million in penalties alleging a variety of violations of equal credit opportunity, debt collection and credit reporting laws by the American Express credit card. From the CFPB: "at every stage of the consumer experience, from marketing to enrollment to payment to debt collection, American Express violated consumer protection laws."

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Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving antibiotics. Call on the Obama administration to put an end to the worst practices. 

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