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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

Affordable Textbooks: A Policy Guide

A guide to policy on textbook affordability through the development of open-source textbooks.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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News Release | U.S. PIRG | Budget

A Step In The Right Direction: Appropriations Bill Roots Out Some Waste, but Doesn’t Do Enough To Protect Public Priorities and End Special Interest Handouts

Statement of U.S. PIRG Tax and Budget Associate Jaimie Woo on the Bipartisan Omnibus Appropriations Bill passed by the House of Representatives. 

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Media Hit | Budget

Congress Sheds Light On Government Waste

The House Oversight and Government Reform Committee discussed ways to reduce government waste at a hearing Thursday, with a group of think tanks offering recommendations that ranged from cutting military programs to stopping aid to states.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

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Federal Consumer Agency Ponders Its Next Crusades

The Consumer Financial Protection Bureau, which has already overcome considerable political resistance, has managed to pack some punches in the last few months on behalf of the purchasing public it represents.[...] Ed Mierzwinski, consumer program director at the United States Public Interest Research Group, said this might be the single most important issue on the agency’s agenda. “The biggest thing we are hoping for in 2014 is to finish or at least make major progress with the arbitration rule and ban forced arbitration in consumer contracts,” he said. “In many of these cases you are ripped off for $10 or $100 each. But millions of consumers are ripped off. That’s why we think it’s a very big deal.”

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News Release | U.S. PIRG | Tax

Bipartisan Push to Make Government Settlements More Transparent

Today, a bipartisan bill was introduced by Sens. Warren (D-MA) and Coburn (R-OK) that would make government settlements with corporate wrongdoers more transparent and accountable to American taxpayers.

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Report | U.S. PIRG Education Fund | Health Care

Making the Grade

This report assesses the progress that the states have made, and for the states that have begun to set up their health care exchange, evaluates them on the myriad policies and criteria that will determine whether it is ultimately successful in improving health care for consumers.

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Report | U.S. PIRG Education Fund | Budget

Tax-Increment Financing

Tax-increment financing (TIF) has been a widely used tool for municipalities seeking private investment. TIF allows cities and towns to borrow against an area’s future tax revenues in order to invest in immediate projects or encourage present development. When used properly, TIF can promote enduring growth and stronger communities for blighted neighborhoods; but TIF can also end up wasting taxpayer resources or channeling money to politically favored special interests.

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Report | Food

Apples to Twinkies

America is facing an obesity epidemic – one that’s hitting children especially hard. Childhood obesity rates have tripled over the last three decades, with one in five kids aged 6 to 11 now obese.

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Report | U.S. PIRG | Budget

Toward Common Ground

To break through the ideological divide that has dominated Washington this past year and offer a pathway to address the nation’s fiscal problems, the National Taxpayers Union and U.S. PIRG joined together to identify mutually acceptable deficit reduction measures.

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Report | Illinois PIRG | Budget, Tax

Shining a Light on Tax Increment Financing in Chicago

This report gives an initial snapshot of how well the Mayor’s office is doing in introducing transparency to tax increment financing (TIF) by examining how well critical information has been made available on the TIF transparency website. Specifically, we looked at whether or not the City of Chicago is complying with the “TIF Sunshine Ordinance,” which was passed in April of 2009.

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Blog Post | Higher Ed

Students to Congress: Don’t Double Our Rates | Chris Lindstrom

Earlier this week, the Education and Workforce Committee in the U.S. House held a hearing to purportedly “strengthen” the federal student loan program. Sadly, the proposals put forth by leaders in the hearing do anything but help solve the problem of high cost federal student loans. What the hearing did do was serve as a grave reminder that on July 1, student loan interest rates on subsidized Stafford student loans will double from 3.4 percent to 6.8 percent—driving up the cost of higher education for 8 million students by $1,000 per loan.

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Blog Post | Public Health

Meat Industry Admits: We Need Food Safety Inspectors | Nasima Hossain

We’ve already written about the impact that sequestration’s across-the-board cuts will have on food safety. Consumers are understandably troubled, and now it seems that even the meat industry is concerned enough about this problem to write to the President.

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Blog Post | Public Health

Dangers on Our Dinner Tables | Nasima Hossain

Sequestration is one of the hottest topics in D.C. right now, but one consequence that has been largely overlooked is the impact that these budget cuts would have on our dinner tables and our health.

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Blog Post | Consumer Protection

Senators Hold CFPB Director Hostage, Roil Markets | Ed Mierzwinski

On Friday, most Senate Republicans again sent the President a letter saying they would not confirm Richard Cordray to a full term as CFPB director unless the agency's powers and independence were first gutted. Their intransigence contributes to market uncertainty that ignores at least three things: The CFPB is here to stay; the public wants the CFPB; and, banks lose to payday lenders if the director is not confirmed.

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Blog Post | Consumer Protection

Will Consumers Face Credit Card Surcharges? No. | Ed Mierzwinski

On behalf of the big banks, the credit card companies Visa and Mastercard charge unfair fees to merchants. Some are speculating that as a result of a court settlement over these "swipe fees" that consumers will end up paying more when they make a credit card purchase. We don't think surcharging will spread. Here's why.

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Priority Action

The overuse of antibiotics on factory farms is threatening the effectiveness of lifesaving antibiotics. Call on the Obama administration to put an end to the worst practices.

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