Blog

Webinar for State Officials on Spending Transparency

By | Phineas Baxandall
Senior Analyst for Tax & Budget Policy

U.S. PIRG Education Fund conducted a webinar with officials from 31 states on ways to improve online spending transparency.

How To: Using the CFPB's Consumer Complaint Database

By | Laura Murray
Consumer Associate

Since June 2011, the Consumer Financial Protection Bureau (CFPB) has been getting results for consumers by allowing them to file complaints about a variety of financial products and services.  The complaint process has helped thousands of consumers settle disputes with their banks and lenders.  Many of these consumers obtain tangible relief through the process.

CFPB gets results for consumers, slams Chase for deceptive card add-ons

By | Ed Mierzwinski
Consumer Program Director

Earlier this week, USPIRG Education Fund released "Big Banks, Big Complaints," a report documenting how the CFPB is helping bank customers with its public complaint database. Today, the CFPB announced it had imposed a $20 million civil penalty on JP Morgan Chase and ordered it to refund $309 million to over 2 million consumers for deceptively marketing junky credit card add-on products, some of which consumers didn't even receive. The CFPB is getting results.

Preventing the Chobani Mold Problem

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The constant stream of food recalls has made one thing clear: more needs to be done to protect Americans from the risk of unsafe food. Instead we’re seeing important rules, standards, and inspections that could significantly improve food safety getting blocked, underfunded, or delayed, allowing the drumbeat of recalls to continue.

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